It is with great enthusiasm that your Ombudsman are here to provide support to our Hopper families. Hopper is blessed to have two Ombudsman.
As your ombudsmen, we are here to assist Navy families. We act as a liaison between the command and families, and we communicate information about command and community resources to families. The Ombudsman is an appointed representative of the Commanding Officer (CO) and serves in two important roles as both a communications liaison/link between the CO and command family members, and as a professionally trained information and referral specialist for the command’s families. Being appointed by the CO and acting as your link to the command helps the CO gain insight on the pulse of the family members and then take appropriate and timely action on issues of concern. Command family members have an avenue to express their concerns through their Ombudsman. We also work very closely with the Command Master Chief in efforts to improve and maintain family readiness.
Please email us at firstname.lastname@example.org if we can be of any assistance to you. Your questions, comments, complaints, concerns, etc. will all be held in the strictest confidence, within the guidelines defined in OPNAVINST 1750.1E- the Navy Family Ombudsman instruction. We are available 24 hours a day for emergencies.
The Ombudsman Code of Ethics is the essential foundation upon which an ombudsman’s credibility is established and maintained. Ombudsman must remain committed to strict adherence to this code, Ombudsman shall:
1. Support the command’s mission.
2. Work within the chain of command as directed.
3. Maintain confidentiality.
4. Maintain the highest standards of professionalism.
We are honored to be chosen as your Ombudsman and look forward to serving our Hopper Ohana, please do not hesitate to contact us.
Your USS Hopper Ombudsman
Ombudsmen Roles and Responsibilities:
* Serve as a liaison between command families and the command.
* Keep the CO informed regarding the general morale, health, and welfare of command families.
* Communicate regularly with the command and command family members.
* Develop and distribute a command-approved quarterly newsletter.
* Establish and maintain an up-to-date and timely telephone tree or use the command care-line to rapidly distribute and gather information.
* Are aware of services provided and contact information of the Fleet and Family Support Centers and other support organizations available to Navy families (i.e. Tricare, PSD, Housing).
* Serve as a source of emergency and crisis information.
* Maintain confidentiality.
Roles and Functions Ombudsmen DO NOT Assume:
The ombudsman, by virtue of training and experience, must empower family members to help themselves. The ombudsman maintains an up-to-date list of resources so family members can be referred effectively to the appropriate agency.
Ombudsmen responsibilities do not include:
* Providing childcare.
* Transporting people.
* Lending money.
* Allowing people to stay with them in their home.
* Doing for others what they must learn to do for themselves.
Ways to reach me:
* Cell: Please E-mail me for this information.
* Home: Please E-mail me for this information.
* Care-line: Please E-mail me for this information.
* Email: email@example.com
* Facebook: Hopper Ohana
Every phone call and conversation is kept confidential. This will be honored unless you are telling me one of the 5 reportable' that must be reported to the CO:
1. Spouse abuse
2. Child abuse
3. Drug and/or Alcohol abuse
4. Suicide, potential or attempted
5. Threat of physical harm to another person