1. What is an Ombudsman?
Every Command has an Ombudsman who is a spouse of a sailor at the Command. The
Ombudsman serves as the liaison between the command and the families. The Ombudsman
is the point of contact for the families. He or she can assist families with
navigating through Navy life through resources and information.
2. How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members,
particularly during deployments. Ombudsmen maintain current resource files
with information on military and civilian community agencies that can help
families solve a variety of problems, and successfully meet the challenges
they face before, during, and after deployments. In addition to providing
referral information, Ombudsmen can facilitate communication between the
Command and family members. Ombudsmen may publish or contribute to command
newsletters or maintain care lines, which have recorded messages with
information for command families that can be accessed 24 hours a day.
Ombudsmen can also assist families in contacting the Command for a variety
3. What is the role of the COMNAVSURFPAC Force Ombudsman?
The Force Ombudsman provides oversight and guidance for all the Surface
Ship's Ombudsmen in the Pacific Fleet Area of Responsibility. You can
contact the Surface Forces Ombudsman at (619) 301-6983 or send an email
4. What is an IA assignment or tour?
An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this
means that he or she will deploy as an Individual, not with their command. Sometimes
an IA will deploy and be stationed with another branch of the Military.
5. What is NFAAS?
Navy Family Accountability and Assessment System. This is how the Navy will
track your family and assess your needs during an emergency.
6. How can I find out more about medical, dental or Navy family resources?
Contact your Command Ombudsman. He or she will guide you to your resources.