What is an Ombudsman?
Every Command has an Ombudsman who is normally a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.

How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.

What is the role of the Ombudsman and how can I get in touch with her?
Selected by the commanding officer, the ombudsman voluntarily serves as the official liaison between the command and its families. The Ombudsman is a vital resource to support the morale and welfare of the command’s families. The Ombudsman is the link between the command and the Navy family. This is especially true in deploying commands, where the Ombudsman is the primary point of contact between the families at home and the command during deployment. As a spouse, it is important to get acquainted with your command’s Ombudsman. The Ombudsman is not a counselor or a social worker, but can show you a direct route to getting the assistance you need to find solutions and resources. The Ombudsman is there for you in your time of need. Call or email her if you have questions about services the Navy has for you and your family. The Ombudsman Code of Ethics guarantees professionalism and confidentiality, within program guidelines. Destroyer Squadron 21 is very fortunate to have an Ombudsman who is experienced and dedicated and can provide the help and guidance you need.
Ombudsman Phone Number is  (619) 363-2165 or by email at cds21.ombudsman@gmail.com 

What is the role of the COMNAVSURFPAC Force Ombudsman?
The Force Ombudsman provides oversight and guidance for all the Surface Ship's Ombudsmen in the Pacific Fleet Area of Responsibility.  You can contact the Surface Forces Ombudsman at (619) 301-6983 or send an email to surfaceforcesomb@aol.com

What is an IA assignment or tour?
An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this means that he or she will deploy as an Individual, not with their command. Sometimes an IA will deploy and be stationed with another branch of the Military. http://www.ia.navy.mil/

What is NFAAS?
Navy Family Accountability and Assessment System. This is how the Navy will track your family and assess your needs during an emergency. https://www.navyfamily.navy.mil

How can I find out more about medical, dental or Navy family resources?
Contact your Command Ombudsman. He or she will guide you to your resources.


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