The Ship Serviceman Class "A" School is a self-paced course delivered in the Integrated Learning Environment (ILE).
The course is computer-aided instruction followed by practical work sessions. The practical work sessions approximate an "on the job" environment as closely as possible.
The trainee receives training on the following subjects: General Keyboarding; Customer Service and Standard of Conduct; Security, Receipts of Ship’s Store Retail Merchandise; Stowage, Breakouts of Ship Store; Vending Machine, Inventory and Ship’s Laundry. The trainee will also be introduced to several labs. In the Receipts of Ship Store lab, the trainee will be exposed to the procedures of all Receipt Documents 1155,1149, 1348-1a and the procedures for receiving stock. In Breakout Lab, the trainee will perform the tasks needed in order to complete an intra-store transfer. In Vending Machine Lab, the trainee will observe and correct vending machine maintenance, operation and sanitation. In Ship Store Lab, the trainee will display proper cash handling, cash register and PDT (Portable Data Terminal) procedures. In Laundry Lab, the trainee will learn how to properly receive laundry, operating procedures of washing machines, dryers and presses. The trainee will also demonstrate how to press three sets of uniforms and explain all safety features of the laundry equipment.