The role of NETWARCOMs Ombudsman is to act as a liaison between the command and its supported military families, and communicate information about command and community resources to these families. Although Ombudsmen serve in an unpaid capacity, they are considered official Navy volunteers who represent NETWARCOM within the
scope of their duties.
Confidentiality: Every phone call or conversation of any type is kept confidential with the exception of ones that MUST be reported. Those issues are: Alleged domestic abuse; All suspected or know Child abuse/neglect; Suspected or Potential homicides, violence, or life-endangering situations; ALL suspected or potential suicidal risks.
The Navy Family Ombudsman Program is a Navy wide program established to improve mission readiness through improved family readiness. Ombudsmen are volunteers appointed by the commanding officer to serve as a liaison between the command and command families. Ombudsmen are trained to disseminate information - official Department of the Navy and command information, command climate issues, local quality of life improvement opportunities, and "good deals" around the community. They also provide resource referrals when needed and are instrumental in resolving family issues before they require extensive command attention. The Ombudsman is an official representative of the Commanding Officer; he/she plays a vital role in establishing and maintaining current and accurate communication between the command and its family members.