UNCLASSIFIED// ROUTINE R 302139Z MAR 11 FM CNO WASHINGTON DC TO AL NAVADMIN NAVADMIN INFO CNO WASHINGTON DC BT UNCLAS PASS TO OFFICE CODES: FM CNO WASHINGTON DC//N1// TO NAVADMIN INFO CNO WASHINGTON DC//N1// NAVADMIN 113/11 MSGID/GENADMIN/CNO WASHINGTON DC/N1/MAR// SUBJ/PERSONNEL SUPPORT FOR OPERATION TOMODACHI NR 3 - REIMBURSEMENT PROCEDURES FOR DEPENDENTS OF NAVY PERSONNEL AFFECTED BY AUTHORIZED VOLUNTARY DEPARTURES AND STOP MOVEMENT ORDERS// REF/A/DOC/MEMORANDUM/PUSD(P&R)/15MAR2011// REF/B/DOC/MEMORANDUM/PUSD(P&R)/17MAR2011// REF/C/DOC/JFTR, VOL.1// REF/D/MSG/CNO WASHINGTON DC/181309ZMAR11// REF/E/MSG/CNO WASHINGTON DC/191711ZMAR11// REF/F/DOC/MEMORANDUM/PUSD(P&R)/18MAR2011// REF/G/MSG/CNO WASHINGTON DC/231441ZMAR11// NARR/REF A IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS) FROM MANAMA, BAHRAIN. REF B IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS) FROM THE ISLAND OF HONSHU, JAPAN. REF C IS JOINT FEDERAL TRAVEL REGULATIONS (JFTR), VOL. 1. REF D IS NAVADMIN 084/11, STOP MOVEMENT FOR PERMANENT CHANGE OF STATION FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN. REF E IS NAVADMIN 093/11, PERSONNEL (FAMILY AND DEPENDENTS) SUPPORT FOR OPERATION TOMODACHI NR 1. REF F IS UNDERSECRETARY OF DEFENSE (PERSONNEL & READINESS) MEMORANDUM THAT MODIFIES AUTHORIZED DEPARTURE FROM ALL OF HONSHU ISLAND, JAPAN TO DESIGNATED PREFECTURES ON HONSHU ISLAND, JAPAN. REF G IS NAVADMIN 100/11, CHANGE ONE TO STOP MOVEMENT FOR PERMANENT CHANGE OF STATION AND TEMPORARY DUTY FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN.// RMKS/1. THIS NAVADMIN PROVIDES GUIDANCE OUTLINING THE REIMBURSEMENT OF TRAVEL AND TRANSPORTATION ALLOWANCES AND EXPENSES FOR DEPENDENTS OF NAVY SAILORS (ACTIVE AND RESERVE) AND CIVILIANS WHO HAVE EVACUATED FROM JAPAN OR BEEN DIRECTED TO STOP MOVEMENT TO DESIGNATED PREFECTURES IN JAPAN (REFS A THRU G APPLY). IF NOT ALREADY COMPLETED, ALL PERSONNEL SHOULD LOG ONTO THE NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM (NFAAS) AT HTTPS://NAVYFAMILY.NAVY.MIL TO COMPLETE THE ASSESSMENT SECTION TO INCLUDE ACCURATE CONTACT NUMBERS. IF UNABLE TO LOG ON OR FOR NFAAS TECH SUPPORT, CONTACT 1-866-946-9183 OR NFAAS(AT)SPAWAR.NAVY.MIL. IF COMPUTER ACCESS IS NOT AVAILABLE, CONTACT THE NPC EMERGENCY COORDINATION CENTER AT 1- 866-827-5672. 2. REIMBURSEMENT: TRAVEL PROCESSING CENTER - HAMPTON ROADS (TPC-HR) IS THE CENTRAL PROCESSING SITE FOR ALL EVACUATION CLAIMS. A NEW TRAVEL CLAIM SHOULD BE SUBMITTED EVERY 30 DAYS, OR AS NEEDED TO COVER EXPENSES AND MAY BE SUBMITTED VIA FAX TO 1-866-708-6985 OR BY MAIL TO: DIRECTOR (EVAC TVL CLAIM) PERSONNEL SUPPORT ACTIVITY DETACHMENT NAVAL STATION NORFOLK 1755 POWHATAN STREET, SUITE 229 NORFOLK, VA 23511-2984 EMAIL SUBMISSIONS MAY BE MADE TO EVACUATIONS@NAVY.MIL. FOR QUESTIONS, CONTACT TPC-HR AT EITHER 1-866-239-0303 OR EVACUATIONS@NAVY.MIL. TO FILE A CLAIM, THE TRAVELER MUST COMPLETE AND SUBMIT THE FOLLOWING DOCUMENTATION TO TPC-HR: A COPY OF THEIR EVACUATION ORDERS, TRAVEL VOUCHER (AVAILABLE AT WWW.CNIC.NAVY.MIL AS DESCRIBED BELOW), AND COPIES OF RECEIPTS. A. EVACUATION ORDERS. A COPY OF COMPLETED AND SIGNED EVACUATION ORDERS IS REQUIRED IN ORDER TO CLAIM REIMBURSEMENT OF ANY EVACUATION ALLOWANCE OR EXPENSE. IF IN NEED OF EVACUATION ORDERS, CONTACT YOUR PARENT COMMAND OR TPC-HR FOR FURTHER ASSISTANCE AT 1-866-239 -0303 OR EVACUATIONS@NAVY.MIL. B. TRAVEL VOUCHER (DD FORM 1351-2). THE STANDARD DOD TRAVEL CLAIM FORM MUST BE SUBMITTED FOR ALL CLAIMS. FORMS AND RELATED INFORMATION CAN BE FOUND AT WWW.CNIC .NAVY.MIL UNDER POPULAR LINKS. IF COMPUTER ACCESS IS NOT AVAILABLE, CONTACT TPC-HR AT 1-866-239-0303 FOR ASSISTANCE. TRAVEL VOUCHERS MUST INCLUDE THE NAMES AND AGES OF ALL DEPENDENTS THAT EVACUATED. CURRENTLY, THE FORM MUST BE REVIEWED AND SIGNED BY BOTH THE CLAIMANT (ELIGIBLE FAMILY MEMBER /AFFECTED DEPENDENT) AND THE AUTHORIZING OFFICIAL OF THE MEMBER'S COMMAND. WAIVER OF THIS REQUIREMENT IS UNDER REVIEW. TPC-HR WILL PROVIDE UPDATED GUIDANCE AS CLAIMS ARE SUBMITTED. MONITOR WWW .NPC.NAVY.MIL FOR THE LATEST INFORMATION REGARDING TRAVEL CLAIM SUBMISSION FOR AFFECTED DEPENDENTS . C. COPIES OF RECEIPTS. DEPENDENTS ARE ADVISED TO RETAIN ALL RELEVANT DOCUMENTATION AND RECEIPTS INCIDENT TO TRAVEL INCLUDING: TRAVEL ITINERARY (ISSUED BY COMMERCIAL TRANSPORTATION OFFICE), LODGING RECEIPTS, PERSONALLY PROCURED COMMON CARRIER TRANSPORTATION EXPENSES (AIRLINE TICKETS), AND ANY OTHER EXPENSES INCURRED DURING TRAVEL. LODGING RECEIPTS ARE REQUIRED IN ORDER TO FILE A CLAIM. IAW JFTR U6054-B1, IF EVACUATED DEPENDENTS STAY WITH FRIENDS OR RELATIVES WHILE AT THE SAFE HAVEN, NO LODGING REIMBURSEMENT IS ALLOWED EVEN IF LODGING PAYMENT IS MADE TO THE FRIEND OR RELATIVE. MEAL RECEIPTS ARE NOT REQUIRED FOR SUBMISSION AS MEALS ARE PART OF THE PER DIEM ALLOWANCE. IT IS RECOMMENDED THAT ALL RECEIPTS BE RETAINED. 3. TRAVEL ADVANCE. PERSONNEL ENTITLED TO SAFE HAVEN ALLOWANCES MAY REQUEST A 30 DAY ADVANCE PAYMENT OF PER DIEM. EMAIL SUBMISSIONS MAY BE MADE TO EVACUATIONS @NAVY.MIL. FOR ADVANCED PAY QUESTIONS, CONTACT TPC-HR AT EITHER 1-866-239-0303 OR EVACUATIONS @NAVY.MIL. A TRAVEL CLAIM WITH REQUIRED RECEIPTS MUST BE FILED EVERY 30 DAYS TO SETTLE EXPENSES EVEN IF A TRAVEL ADVANCE PAYMENT WAS RECEIVED. 4. ALL PAYMENTS WILL BE DEPOSITED IN THE SPONSOR'S REGULAR PAYDAY BANK ACCOUNT. IF A CHANGE IN FINANCIAL INSTITUTIONS IS REQUIRED, CONTACT TPC-HR AT 1-866-239-0303 OR EVACUATIONS@NAVY.MIL FOR ASSISTANCE. A FINAL TRAVEL CLAIM MUST BE SUBMITTED WITHIN FIVE DAYS FOLLOWING RETURN TO THE PERMANENT DUTY STATION AFTER THE EVACUATION ENDS. 5. POC INFORMATION: THE FOLLOWING PHONE NUMBERS AND WEBSITES ARE USEFUL RESOURCES: NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM - NFAAS: HTTPS:/ /NAVYFAMILY.NAVY.MIL OR 1-877-414-5358 24/7 HELPLINE - NPC EMERGENCY COORDINATION CENTER: 1-866-827-5672 OR NPC.CAT.CAPTAIN(AT)NAVY.MIL DETAILERS/PLACEMENT - NPC CUSTOMER SERVICE: 1- 866-827-5672 OR CSCMAILBOX(AT)NAVY.MIL CLAIMS/EVACUATION ORDERS - TPC HR: 1- 866-239-0303 OR FAX 1-866-708 -6985 OR EVACUATIONS@NAVY.MIL HOUSEHOLD GOODS - NAVSUP: 1-800-444-7789 OR NVTRNSHHGHELPLINE(AT )NAVY.MIL FORMS - CNIC: WWW.CNIC.NAVY.MIL (UNDER POPULAR LINKS) LEGAL ASSISTANCE - OJAG: WWW.JAG.NAVY.MIL/RELIEF_HOME.HTM PSYCHOLOGICAL HEALTH SUPPORT - LOCAL FLEET AND FAMILY SUPPORT CENTERS (FFSC) CAN BE FOUND AT WWW.CNIC.NAVY.MIL OR CONTACT THE FAMILY LINE: 1-877-673-7773 OR NSFAMLINE(AT)AOL.COM MEDICAL - MILITARY TREATMENT FACILITIES LOCATOR: WWW.TRICARE.MIL OR 1-888-647-6676 NAVY/MARINE CORPS PUBLIC HEALTH CENTER: WWW.NMCPHC(AT)NAVY.MIL JAPAN MAIL STOP/FORWARD - POC IS MIKE ARNOLD AT DSN 315-243-8993 OR M-YO-YKMAIL-POSTAL- DL-GS@FE.NAVY.MIL OTHER - MILITARY ONESOURCE: 1-800-342-9647 OR WWW.MILITARYONESOURCE .COM 6. FURTHER GUIDANCE WILL BE DISSEMINATED AS IT BECOMES AVAILABLE. 7. RELEASED BY VADM MARK FERGUSON, N1// BT #0001 NNNN