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Pay and Personnel Support

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NPPSC "Detachments" are located throughout Asia, Europe, and the U.S, and encompass all Personnel Support Detachment (PSD) & Customer Service Desk (CSD) assets.

DEERS / RAPIDS: (ID Card Info)  It is important to update your Defense Enrollment Eligibility Reporting System (DEERS) record to show any changes of address, family status such as marriage, divorce, birth or adoption. (Remember: Each family member's eligibility is independent and must be updated.)  Home addresses are important because DEERS uses them to send out info on health benefits.

Also, health benefits could be denied if DEERS is not updated to reflect new information.  DEERS enrollment can be verified at 1-800-538-9552.

To update your address in DEERS, click the link below or visit a local personnel office with a Uniformed Services I.D. card facility.

CAC / ID Cards:  Common Access Card (CAC) / Military Identification (ID) cards are required for access to military installations and facilities to include commissaries, exchanges, medical and dental facilities, etc.  Additionally, entry in the Defense Enrollment Eligibility Reporting System (DEERS) is required for medical and dental benefits.  Information from the Service members' Page 2 [Record of Emergency Data] is entered into the DEERS system. The Page 2 should be updated whenever there is a change in family member status such as a new child, change of address, divorce, etc.

For family members, an ID card can be obtained at your local Personnel Support Detachment (PSD) with proper documentation and an application signed by a military sponsor.  They can also be obtained at other military service bases.

For issuance of any CAC, applicants must bring two forms of approved ID, one of which must bear a photo (e.g., passport, driver's license or current/expired CAC).

Additional Information can be found at the DEERS/RAPIDS/CAC Id Card Project Office website.



Save time by making an appointment for Identification Card Services and DEERS updates.

Remember to bring 2 forms of government issued Identification.


Electronic Service Records:  Available for all Enlisted Sailors (link below)

The Navy has officially launched the Electronic Service Record (ESR) within the Navy Standard Integrated Personnel System (NSIPS).

The vision is for ESR to replace the current paper-based Field Service Record with an electronic records management application, automating most service record maintenance, and providing individual service members, personnel offices (PERSO) and customer commands secure worldwide access to service record data via the Internet.

All active-duty and drilling Reserve Sailors can access their ESR by signing up for a self-service ESR account on the NSIPS Web page using a Common Access Card (CAC)-enabled computer. (link below)

Sailors will be able to view their own records, as well as make minor changes, including emergency contact information, home and mailing address, official email address, and personal info such as race, religion and ethnic code. Navy Reserve Sailors can also put in their civilian employment information.

Commanding officers, executive officers, command master chiefs, and pass liaison representatives may obtain read-only access for Sailors in their Unit Identification Code by contacting their NSIPS access manager.


 Emergency Disaster Information

The Navy Pay & Personnel Hurricane Hotline is a toll free number to provide travel advance / claim information and assistance to those Sailors, government civilians, and their dependents who have been ordered to evacuate due to hurricane or natural disaster.  Hotline Fax: 1-866-239-0303  Hotline Email: EVACUATIONS.NAVY.MIL.
NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000
 Address Correspondence to: Attn: PERS-### or BUPERS-###
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Last Modified: 10/23/2020 10:21 AM
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