My Navy Career Center 1) provides a dedicated staff of agents prepared to assist with a wide variety of issues important to our customers via telephone call, e-mail or chat; 2) allows NPC departments to focus more on key roles within the organization; 3) enables NPC to gather and analyze customer data to provide more accurate, more timely and more responsive data to the Fleet.
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The Real-Time Automated Personnel Identification System (RAPIDS) website https://www.dmdc.osd.mil/rsl/ can provide the location of the nearest DEERS ID card office/lab based upon the user information provided. Veterans, family members, etc. may utilize this web service without restriction, i.e. CAC or password.