Frequently Asked Questions
(You may use the keyboard combination of "Ctrl + F" to quickly search the FAQ.)
Where can I find general information regarding selection boards?
You may visit NPC's Selection Board page for the most recent information available.
How can I make an online appointment for a new or replacement ID card?
I have questions about the Incapacitated Dependent Program. Where can I find information?
How do I find the nearest ID card office/lab?
Who do I call for questions regarding former spouses?
How do I find out if I'm eligible to transfer my Post 9/11 GI Bill benefits to a family member or if I have other general questions about benefits?
Where do I go to transfer my Post 9/11 benefit to a family member?
How can I obtain a copy of my OMPF or individual documents such as the DD 214?
A1. The OMPF/document(s) of veterans separated, retired or deceased on or before 31 Dec 94 may be obtained by submitting Standard Form 180 (SF 180). Go to https://www.archives.gov/files/research/order/standard-form-180.pdf. Complete the SF 180 and forward it via mail or fax to National Personnel Records Center, 1 Archives Drive, St. Louis, MO 63138, (314) 801-9195.
A3. Those currently serving may obtain a copy of their OMPF/document(s) online or in CD format at https://www.bol.navy.mil (CAC required)
A6. The OMPF/document(s) of personnel who were separated or retired on or after 1 Jan 95 may also be obtained by registering/logging on to eBenefits at https://www.ebenefits.va.gov
What is the National Personnel Records Center's (NPRC) phone number?
NPRC may be reached toll-free at 1-866-272-6272 or (314) 801-0800.
How do I apply for a reserve retirement?
How do I calculate my reserve monthly retired pay?
Monthly retired pay = (P)oints/360 x .025 x (B)ase Pay (using pay scale in the year you turn 60)
Who do I contact for questions regarding performance evaluations/fitness reports?
PERS-32 may be reached at the following numbers, (901) 874-4881/4882/3313. Click here for their FAQ.
Who do I contact for the status of an active duty officer retirement request?
Who do I contact for the status of an active duty enlisted retirement request?
Who do I contact for the status of a reservist's retirement request?
The retirement request of a reservist may be obtained by calling My Navy Career Center at
(901) 874-MNCC (6622)