BUPERS Millington/Navy Personnel Command’s “25 in 2” campaign initiative is a
command-wide effort to improve the Sailor Experience
“Empowering the BUPERS Millington/NPC workforce to improve and streamline our business processes from a customer perspective, focusing on efficiently supporting Sailors throughout the fleet.”
“By vigilantly analyzing the processes impacting our workforce and the Sailors we support, we strive to continually improve our business processes by no less than 25% in efficiency within a 2-month window through workforce empowerment and focus.”
From the Cockpit
“Where you run into barriers, quickly elevate them and we will throw the full weight of the leadership team into the removal effort so we can all benefit from better, common sense and customer-oriented processes.”
— Rear Adm. Jeff Hughes, Commander, Navy Personnel Command
Got a “25 in 2”?
If you have an idea for positive improvement of a work-flow process, contact your immediate chain of command for serious consideration. All are encouraged to look for ways to transform and streamline our business.
To see how your colleagues articulate their involvement and understanding of 25 in 2, view our "What is 25in2?" video at https://youtu.be/md6IAJkvOqw
In alignment with Sailor 2025 and Transformation, the Navy is changing how it provides human resource (HR) support to Sailors including meeting their personnel, pay and career management needs.
In an effort to get the BUPERS Millington/Navy Personnel Command workforce to look at its Sailor-facing processes and reduce administrative burden, Commander, Navy Personnel Command, RADM Hughes, announced the “25 in 2” initiative. Essentially, 25 in 2 means a 25% reduction in processing time within two months, but the reality of the process is for there to be as much of a reduction as possible in as timely a manner as possible.
RADM Hughes has empowered our business process owners to make the necessary changes to reduce timelines, administrative burden and make it better for both the customer and the workforce.
“Fully empowered means – ‘just do it,’” RADM Hughes wrote in a message to the BUPERS Millington/NPC workforce (Jan. 25, 2019).