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How Do I...?


... contact my detailer or get the status of my orders?

Enlisted Detailer contact info
Officer Detailer contact info  
Visit the Enlisted Detailing Page, or Officer Detailing Page for more information. 
You can also call the NPC Customer Service Center at  (866) 827-5672 or email

You can Chat Live with NPC's Customer Service Center.  Available from 07:00 - 18:30 (Central), Mon - Fri, except federal holidays.  Our chat has a built-in language translator feature.  When submitting a question via chat, our customers can let us know what language they speak. Our customer service agents will then be better prepared to assist. 


... submit a promotion board package?
You can submit a board package electronically, or visit the NPC General Board Information page for complete instructions.

... check on my submitted board package?
Call the NPC Customer Service Center at (866) 827-5672 or check online.

... find the latest board schedules?
Visit the NPC Board Schedule page for an updated list.

... calculate my retirement pay?
Retirement calculators for Active Duty and Navy Reserve are available. 

... find out about retirement?

Retirement information for Active Duty and Navy Reserve are available on the NPC website.


... locate the latest Navy directives, instructions, NAVPERS forms, MILPERSMAN articles, NAVADMINs and ALNAVs?
They're all in one spot - check out the NPC Reference Library.

... find the latest Uniform Regulations or ask a question about Navy Uniforms?
Complete Navy Uniform Regulations are available on the NPC website. 
Have a questions?  Ask the Master Chief

... convert to another rate?
Visit the Enlisted Career Administration web page for information.

... get information on the Seaman to Admiral 21 program?
Full details are on the Navy STA-21 website.

... find the closest PSD?
Directions, hours, phone numbers and a map for CONUS and OCONUS PDSs are available on the NPC Personnel Support Detachments web site. 

... update my CAC or ID card?
Find your closest DEERS / RAPIDS site and even schedule an appointment on the NPC PSD web site.

... get information on the Exceptional Family Member (EFM) program?
Full details and enrollment information are on the NPC EFM web site.

... find my points status?
Check out NPC's Reserve Points FAQ page.

... request a copy of my record or correct my record?
Find out how to request your OMPF on CD, correct a document in your record, or submit new documents on the NPC Military Personnel Records web pages.  You can also call the NPC Customer Service Center at  (866) 827-5672 for more info.

... verify employment?
Contact the NPC Customer Service Center at  (866) 827-5672.  

Visit My Personnel Info for links to Navy Personnel Programs

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Still can't find what you need? 

You can Chat Live with NPC's Customer Service Center.  Available from 07:00 - 18:30 (Central), Mon - Fri, except federal holidays.  Our chat has a built-in language translator feature.  When submitting a question via chat, our customers can let us know what language they speak. Our customer service agents will then be better prepared to assist. 

 
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Comments? Suggestions? Call MyNavy Career Center: 833-330-MNCC (DSN 882-5672), Email MNCC, Live Chat or Email the Webmaster
Last Modified: 3/16/2018 10:03 AM
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