USS Dubuque
Ombudsman

Greeting, Everyone! We’d like to take a moment to introduce ourselves as the ombudsman team for the USS Dubuque.

As co-ombudsmen, and one of your fellow Dubuque families, we share the duties as your point of contact with the ship whether it is in or out of port.

We want to open our door for any of our sailors’ families, as well as our sailors currently attached to the USS Dubuque or about to be. Please know that we are here to help you find any resource possible and/or point you in the right direction should you have any questions regarding what military life here in San Diego has, and can, offer you, as well as any business related with your experience as a military spouse and family member.

In addition to providing you with valuable and helpful resources, we will be your main point of contact with the ship’s Command Team at any given time, and will provide you with valuable news, messages, updates and information directly from our Captain. Our information will be the latest and most reliable than any other source, rumor, or guesstimate that might reach you regarding our ship. We’ll see you soon at our Family Readiness Group meetings and hope to be of valuable service to all of you. Make sure that you are on our e-mailing list so that you can receive our monthly newsletter and any communication e-mails we may have for all of you. Below is our e-mail address, so feel free to write us giving us the information listed below.

With that said… if you have any question or doubt, just shoot us an e-mail or feel free to call us on our cell. We’re available 24/7—and we mean it. If by any chance we miss a call as we’re running to answer it, we’ll give you a call right back as soon as we can—whether you leave us a message or not. We also have a care line on which you can hear general messages from us, the Captain, and the Family Readiness Group (FRG). Anyway, what it all boils down to is that we’re here to help you help your sailor be ready for any mission at all times. Family readiness = military readiness.

USS Dubuque Ombudsman
Cell: (619) 301-7318
USS Dubuque Care Line: (619) 687-5583
E-mail: dubuque_ombudsman@yahoo.com

INFORMATION SHEET

Join our e-mailing list! Send us an e-mail with the following information:

  • Your name
  • Relationship to the sailor
  • Your sailor’s name
  • Your sailor’s rate/rank
  • Your phone number(s)
  • Your home address
  • Your mailing address, if different
  • If you’re a spouse, please provide us with the name, sex and birthday of any children you might have with the sailor
  • Lastly, let us know if you want your info shared with the Family Readiness Group (FRG).
Family
Frequently Asked Questions (FAQ)

What is an Ombudsman?
Every Command has an Ombudsman who is a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.

How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.

What is the role of the COMNAVSURFPAC Force Ombudsman?
The Force Ombudsman provides oversight and guidance for all the Surface Ship's Ombudsmen in the Pacific Fleet Area of Responsibility.  You can contact the Surface Forces Ombudsman at (619) 301-6983 or send an email to surforceombudsman@gmail.com

What is an IA assignment or tour?
An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this means that he or she will deploy as an Individual, not with their command. Sometimes an IA will deploy and be stationed with another branch of the Military. http://www.ia.navy.mil/

What is NFAAS?
Navy Family Accountability and Assessment System. This is how the Navy will track your family and assess your needs during an emergency. https://www.navyfamily.navy.mil

How can I find out more about medical, dental or Navy family resources?
Contact your Command Ombudsman. He or she will guide you to your resources.

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