USS Dubuque
Decommissioned: 30 June 2011
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Frequently Asked Questions
How do I contact the ship?
- Quarterdeck - In Port: (619) 556-4723; DSN: 735-4723
- Radio - In Port: (619) 556-4621; Underway: (619) 545-8649

Where do I go if DUBUQUE is underway?
- Transient Personnel Unit (TPU) NAVSTA San Diego. For more information, contact them at
this site.

Where will my family stay if my orders are accompanied?
- Temporary lodging is available for service members and their families at the Navy Lodges located in the San Diego area. For reservations, contact the Navy Lodge at
navylodge@navylodge.navy.mil, or call 1-800-NAVY-INN. Military housing is available for permanent lodging. For more information, please contact San Diego Military Housing and Housing Relocation Service.

Is Navy Federal Credit Union available?
- Yes. The closest full service office is the Gateway Branch located in the Costco Shopping Center at:

620 Gateway Center Drive; San Diego, Ca.
1-866-454-3138
Hours: M-F 07:30-16:00; Sat 08:00-12:00

Exit main gate and take the 15N freeway. Exit freeway at Market and make a right at the light. Get into the left lane and turn at the 2nd light (Gateway Center Drive - left only). Navy Federal is across from Costco’s gas station.

Is cash used onboard DUBUQUE?
- Yes. Even though DUBUQUE is on the Navy/Marine Cash system, an initial cash deposit is required upon activation of your temporary Navy Cash card until a permanent one linked to your checking account is issued. Personal and third party check cashing is not allowed.

How can I get around San Diego if I don’t have a vehicle?
-
San Diego Commute provides San Diego’s Metropolitan Transit System (MTS) service information, schedules, and more for the greater San Diego area.

How far is NAVSTA San Diego from the airport?
- It’s less than 10 miles. A cab ride costs roughly $20 one-way. Airport shuttle fees vary per agency.
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Frequently Asked Questions (FAQ)

What is an Ombudsman?
Every Command has an Ombudsman who is a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.

How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.

What is the role of the COMNAVSURFPAC Force Ombudsman?
The Force Ombudsman provides oversight and guidance for all the Surface Ship's Ombudsmen in the Pacific Fleet Area of Responsibility. You can contact the Surface Forces Ombudsman at (619) 301-6983 or send an email to surfaceombudsman@gmail.com

What is an IA assignment or tour?
An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this means that he or she will deploy as an Individual, not with their command. Sometimes an IA will deploy and be stationed with another branch of the Military. http://www.ia.navy.mil/

What is NFAAS?
Navy Family Accountability and Assessment System. This is how the Navy will track your family and assess your needs during an emergency. https://www.navyfamily.navy.mil

How can I find out more about medical, dental or Navy family resources?
Contact your Command Ombudsman. He or she will guide you to your resources.

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