USS Chung-Hoon
Imua e na Koa Kai
Aloha friends and family of the mighty USS Chung-Hoon!

I am your command ombudsman.

An ombudsman is a volunteer position designated by the command to serve as a communication link between the commanding officer and command family members, as well as your go to person for information and referrals. I am available if the ship is pier side or underway and send receive and receive communications between the CO, XO and CMC and our families. I am your advocate ready to support, assist, and guide you with the Navy family resources available to you. I also follow the guidelines of confidentiality as required by the Navy Family Ombudsman Program.

One of my essential responsibilities to the USS Chung-Hoon and our families is to maintain good contact information for our families, particularly when the ship is deployed or underway. This enables me to act as disaster coordinator in the event of an emergency (typhoon, hurricane, tsunami, etc.) and work with the command to ensure everyone is accounted for. I appreciate your support and understanding and request that you please call or email me your plans and contact information if you leave the islands for an extended period of time, while the ship is deployed.

Here is a little about me. I have been with my sailor and the ins and outs of Navy life for almost 20 years. We have been stationed in Hawaii since 2006 and are living life aloha style. Kids, many moves, and several deployments later, I have had both the opportunity and challenge to embrace many hats. Like many of you, I cherish and appreciate the moments with my sailor when he is here. I also give myself permission to miss him and keep moving forward when duty calls, he is working long hours, or out to sea. And, I get both giddy and anxious with anticipation when a return is close. I am sincerely looking forward to providing support that you might need during your time at the command.

You may contact me through phone or e-mail. I am available 24 hours a day for emergencies. Contact information is included below. Please note, the Care line is a recorded message and provides information only. It is not set up to receive messages. The best way to get a hold of me is to email or call the mobile number. I check both periodically throughout the day. Many thanks for all you do to support our crew and I look forward to meeting you.

   Aloha,

USS Chung-Hoon (DDG93) OMBUDSMAN
ombudsmanddg93@gmail.com
Mobile: (808)690-4003
Phone hours for non-emergencies: 8am -8pm
Careline: (808)440-4648
Family
Frequently Asked Questions (FAQ)

What is an Ombudsman?
Every Command has an Ombudsman who is a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.

How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.

What is the role of the COMNAVSURFPAC Force Ombudsman?
The Force Ombudsman provides oversight and guidance for all the Surface Ship's Ombudsmen in the Pacific Fleet Area of Responsibility. You can contact the Surface Forces Ombudsman at (619) 301-6983 or send an email to surfaceombudsman@gmail.com

What is an IA assignment or tour?
An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this means that he or she will deploy as an Individual, not with their command. Sometimes an IA will deploy and be stationed with another branch of the Military. http://www.ia.navy.mil/

What is NFAAS?
Navy Family Accountability and Assessment System. This is how the Navy will track your family and assess your needs during an emergency. https://www.navyfamily.navy.mil

How can I find out more about medical, dental or Navy family resources?
Contact your Command Ombudsman. He or she will guide you to your resources.

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