USS Hopper (DDG 70)
"Amazing Grace"
Ombudsman

Dear USS HOPPER Families,

Let me take this opportunity to introduce myself. I was appointed as an ombudsman for this command this past May.

As many of you probably already know, ombudsmen are here to assist Navy families. We act as a liaison between the command and families, and we communicate information about command and community resources to families.

Please email me at hopperomb@hotmail.com if I can be of any assistance to you. Your questions, comments, complaints, concerns, etc. will all be held in the strictest confidence, within the guidelines defined in OPNAVINST 1750.1E- the Navy Family Ombudsman instruction. I am available 24 hours a day for emergencies.

Sincerely, USS Hopper Ombudsman 

Ombudsmen Roles and Responsibilities:

  • Serve as a liaison between command families and the command.
  • Keep the CO informed regarding the general morale, health, and welfare of command families.
  • Communicate regularly with the command and command family members.
  • Develop and distribute a command-approved monthly or quarterly newsletter.
  • Establish and maintain an up-to-date and timely telephone tree or use the command care-line to rapidly distribute and gather information.
  • Are aware of services provided and contact information of the Fleet and Family Support Centers and other support organizations available to Navy families (i.e. Tricare, PSD, Housing).
  • Serve as a source of emergency and crisis information.
  • Maintain confidentiality.
  • Establish, maintain, or contribute an up-to-date and timely command telephone care-line, which is a recorded message providing information to families.

Roles and Functions Ombudsmen DO NOT Assume:

The ombudsman, by virtue of training and experience, must empower family members to help themselves. The ombudsman maintains an up-to-date list of resources so family members can be referred effectively to the appropriate agency.

Ombudsmen responsibilities do not include:

  • Providing childcare.
  • Transporting people.
  • Lending money.
  • Allowing people to stay with them in their home.
  • Doing for others what they must learn to do for themselves.

Ways to reach me:

  • Cell: Please E-mail me for this information.
  • Home: Please E-mail me for this information.
  • Care-line: Please E-mail me for this information.
  • Email: hopperomb@hotmail.com

Confidentiality:

Every phone call and conversation is kept confidential. This will be honored unless you are telling me one of the 5 reportable' that must be reported to the CO:

  1. Spouse abuse
  2. Child abuse
  3. Drug and/or Alcohol abuse
  4. Suicide, potential or attempted
  5. Threat of physical harm to another person
    Family
    Frequently Asked Questions (FAQ)

    What is an Ombudsman?
    Every Command has an Ombudsman who is a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.

    How can an Ombudsman help me?
    Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.

    What is the role of the COMNAVSURFPAC Force Ombudsman?
    The Force Ombudsman provides oversight and guidance for all the Surface Ship's Ombudsmen in the Pacific Fleet Area of Responsibility. You can contact the Surface Forces Ombudsman at (619) 301-6983 or send an email to surfaceombudsman@gmail.com

    What is an IA assignment or tour?
    An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this means that he or she will deploy as an Individual, not with their command. Sometimes an IA will deploy and be stationed with another branch of the Military. http://www.ia.navy.mil/

    What is NFAAS?
    Navy Family Accountability and Assessment System. This is how the Navy will track your family and assess your needs during an emergency. https://www.navyfamily.navy.mil

    How can I find out more about medical, dental or Navy family resources?
    Contact your Command Ombudsman. He or she will guide you to your resources.

    US Navy Recruiting | No Fear Act | FOIA | USA.gov | US Navy | US Marine Corps | Navy Reserves | Individual Augmentee | Veterans Crisis Line This is an official United States Navy Website. This US Government system is subject to monitoring. Please read our Privacy Policy and Section 508/Accessibility Statement.

    The appearance of external hyperlinks does not constitute endorsement by the United States Department of Defense, or the United States Department of the Navy of the linked web sites, or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation (MWR) sites, the United States Department of Defense, the Department of the Navy  does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD web site.

    Share