Family Information / Ombudsman

Aloha USS LAKE ERIE Ohana,
The Ombudsman is an appointed representative of the Commanding Officer (CO) and serves in two important roles as both a communications liaison/link between the CO and command family members, and as a professionally trained information and referral specialist for the command’s families. Being appointed by the CO and acting as your link to the command helps the CO gain insight on the pulse of the family members and then take appropriate and timely action on issues of concern. Command family members have an The Lake Erie Ombudsmanavenue to express their concerns through their Ombudsman. I also work very closely with the Command Master Chief in efforts to improve and maintain family readiness.

The Ombudsman Code of Ethics is the essential foundation upon which an ombudsman’s credibility is established and maintained. Ombudsman must remain committed to strict adherence to this code, Ombudsman shall:

1. Support the command’s mission.
2. Work within the chain of command as directed.
3. Maintain confidentiality.
4. Maintain the highest standards of professionalism.

It is with great enthusiasm I have accepted the position as Lake Erie's Ombudsman. This past year, I have had the pleasure of working with many of you, in the LEO group, and now look forward to serving you and your family in the upcoming days and months ahead. I am here to assist with any support or guidance you may need.

If you are new to the ship; Welcome Aboard! Please contact me so that I can add you to the Ombudsman recall roster. This will enable you to receive ship updates and other useful resources that will come in handy.
If you have been onboard for a while and you are not receiving information from me via email, I would ask that you contact me so I can update my records.
Please feel free to contact me:

E-Mail: ErieOMB70@gmail.com

Phone: 808-295-6135

Family
Frequently Asked Questions (FAQ)

What is an Ombudsman?
Every Command has an Ombudsman who is a spouse of a sailor at the Command. The Ombudsman serves as the liaison between the command and the families. The Ombudsman is the point of contact for the families. He or she can assist families with navigating through Navy life through resources and information.

How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.

What is the role of the COMNAVSURFPAC Force Ombudsman?
The Force Ombudsman provides oversight and guidance for all the Surface Ship's Ombudsmen in the Pacific Fleet Area of Responsibility. You can contact the Surface Forces Ombudsman at (619) 301-6983 or send an email to surfaceombudsman@gmail.com

What is an IA assignment or tour?
An IA is an Individual Augmentee. A Sailor may receive orders to go IA and this means that he or she will deploy as an Individual, not with their command. Sometimes an IA will deploy and be stationed with another branch of the Military. http://www.ia.navy.mil/

What is NFAAS?
Navy Family Accountability and Assessment System. This is how the Navy will track your family and assess your needs during an emergency. https://www.navyfamily.navy.mil

How can I find out more about medical, dental or Navy family resources?
Contact your Command Ombudsman. He or she will guide you to your resources.

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