What is an Ombudsman?
Appointed by the Commanding Officer, Command Ombudsmen are volunteers and spouses of service members within the command. As an official command representative, the Ombudsman is a point of contact for all family members connected to the command - including spouses, parents, and extended family members. The Ombudsman Code of Ethics guarantees professionalism and confidentiality, within program guidelines. Each Ombudsman Program is owned by the Commanding Officer and will be unique to the command's size and needs. For more information, including frequently asked questions, visit the Navy Personnel Command Navy Family Ombudsman Program Web Page.
How can an Ombudsman help me?
Navy Family Ombudsmen are key resources for family members, particularly during deployments. Ombudsmen maintain current resource files with information on military and civilian community agencies that can help families solve a variety of problems, and successfully meet the challenges they face before, during, and after deployments. In addition to providing referral information, Ombudsmen can facilitate communication between the Command and family members. Ombudsmen may publish or contribute to command newsletters or maintain care lines, which have recorded messages with information for command families that can be accessed 24 hours a day. Ombudsmen can also assist families in contacting the Command for a variety of reasons.
Your USS BATAAN Ombudsmen are:
Kim (757) 544-3779
Casey (757) 544-5137
Ombudsman E-mail: firstname.lastname@example.org
Family Readiness Group Contact (757) 544-2860
Family Readiness Group E-mail: email@example.com
Ship's Careline Information Number:
(757) 444-6380 or toll-free (877) 262-8788