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Coming Soon:  The ability for you to check the status of your
support requests online.

In the meanwhile ...

Click to start a live instant message Chat session with a Navy 311 Call Center Professional Check the status of your support request by chatting live with a Navy 311 Call Center Professional who is standing by to give you an update on your support request status and can answer any questions you may have. Click the "Live Chat" button to begin an online instant message session. **
Click to send an email to a Navy 311 Call Center Professional

Navy311@navy.mil

 If you prefer to receive a status update on your support request via email, click on the "Email" button.  A Navy 311 Call Center Professional is standing by to research it for you and provide you a response. **
Call toll free 1-855-NAVY-311 to speak directly to a Navy 311 Call Center Professional If you prefer to speak with a Navy 311 Call Center Professional about the status of your request, one is available 24/7.  Please call toll-free 1-855-NAVY-311 (1-855-628-9311).  **

** If you know your support request tracking number, please include it when requesting your status. An example of your support request number would be "GDSC00000123456" or
"NAVY00000123456"  If you do not have it, help can still be provided.
 

 

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