Our chat service software is changing.

During this transition a CAC PKI is required.
To begin a chat session with your CAC PKI, click below:

Click to start a live online Chat session with a NAVY 311 Help Desk Professional

If you do not have a CAC PKI, please click below to submit your support request via web form:

Non-CAC Support Request Form

You may also return to the NAVY 311 home page for more options to contact our support center, including phone and email:


Please continue to check back.
Chat support for users without a CAC PKI certificate is coming soon.