NIAPS Frequently Asked Questions (FAQs)
SPAWAR Systems Command (SSC) Pacific has been tasked by the Distance Support program office, PMW 250, to be the lead activity for the NIAPS process. SSC Pacific has a team of individuals who are standing by to assist anyone who wishes to have their product considered for inclusion on a NIAPS release. A product will be considered for a NIAPS release if the product owner can answer 'Yes' to all of these questions:
If the product meets all of the above criteria, then the NIAPS process can be started by contacting the NIAPS Configuration Management Lead at SSC Pacific at 619-553-9631 or the NIAPS Project Director at 619-553-2411. Back to Top
In the past, the Naval Sea Logistics Center's NIAPS Customer Advocate (NCA) team had been stood up by the Distance Support program office to serve as the customer's liaison and their main point of contact for anything needed related to NIAPS. Now, that responsibility has been passed on to the NIAPS Configuration Management (CM) Team at SSC Pacific. The NIAPS CM Team will now act as a NIAPS customer's:
The NIAPS CM Lead can be
reached at: 812-854-3604
The Distance Support program office does offer NIAPS Help Desk services. Please contact the Navy 311 Support Center using one of these contact methods:
The NIAPS Fleet Support/Installation/Scheduling/Training Lead is located at SSC Pacific. The lead can be reached at 619-553-7143. Another avenue for assistance is the NAVY 311 Help Desk. The help desk can be reached by phone at 855-NAVY-311 or via email at email@example.com. Back to Top
The NIAPS Configuration Manager (CM) can assist in identifying which framework or host products are part of a particular NIAPS version release. The NIAPS CM is located at SSC Pacific and can be reached at 619-553-9631. Another avenue for assistance is the NAVY 311 Help Desk. The help desk can be reached by phone at 855-NAVY-311 or via email at firstname.lastname@example.org.
NIAPS is managed by the Space and Naval Warfare (SPAWAR) Program Executive Office - Enterprise Information Systems (PEO-EIS) Sea Warrior Program (PMW 250). Sea Warrior is the single IT acquisition agent for non-tactical business operations addressing manpower, personnel, training and education capability gaps, legacy systems and Distance support. Visit the PMW-240 site for more Distance Support information. Back to Top
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