Individual Deployment Support Specialists (IDSS)

The Navy’s Fleet & Family Support Program (FFSP) has approximately 200 local and regional staff worldwide who provide a wide variety of services for Individual Augmentees (IA) and their family members, before, during, and after an IA assignment. Services include:

  • Personal Financial Management
  • Transition Assistance
  • Spouse Employment
  • Exceptional Family Member Program (EFMP)
  • Counseling
  • New Parent Support
  • Child Abuse/Domestic Violence
  • Sexual Assault Prevention and Response (SAPR)
  • Stress/Anger Management
  • Relocation Assistance
  • Deployment Support for Sailors and their families
  • Personal and Family Wellness Education and Counseling
  • Emergency Preparedness and Response
  • Crisis Intervention and Response
  • Military and Personal Career Development

To begin making use of the IDSS service, call the Regional Schedulers to schedule an "IA Family Pre-deployment Consultation" at 1-866-854-0638 for you and your family members. 

FAQ:

Q: What is an Individual Deployment Support Specialist (IDSS) and how do I get one?
A: IDSSs are designated Fleet and Family Service Center Staff, who provide individualized support and are available to assist with information and referral, homecoming briefs, and clinical counseling during a Sailor’s IA deployment cycle.  IDSSs are assigned to IAs and their families by Regional Individual Deployment Support Coordinators (RIDSC). RIDSC are responsible for the Individual Deployment Support Program in their area.

Q: Why do I have an IDSS and Command Individual Augmentee Coordinator (CIAC) assigned to me?
A: Both groups have different areas of expertise with the same goal in mind to support IAs and their families. A CIAC’s main purpose is to be the command's subject matter expert on all matters as they relate to IA's, and will ensure that their IA Sailors are prepared for deployment, supported throughout the deployment cycle, and welcomed back home. An IDSS assists the family with day to day issues that may arise. Regardless of their areas of expertise, both a CIAC and IDSS work together closely to ensure the Sailor and his/her Family is prepared and able to get help when it is needed. 

Q: Do I have to have an IDSS?
A: Yes, every IA is assigned an IDSS.  At a minimum you should have initial and final contact with your IDSS. You have the option of requesting how often contact is made and how the IDSS communicates with you. For example you can request monthly contact via telephone or every week via e-mail. During major disasters your IDSS will contact you to ensure you are safe.

Q: How do IDSS keep in contact with me?
A: IDSSs use the Navy Family Accountability and Assessment System (NFAAS) Individual Deployment Support Module as a database to facilitate communication and to ensure IA family members get desired support throughout the service member's deployment and reintegration. It is vital for both the IA and their family to maintain up to date contact information in NFAAS.

Q: How long does the IDSS continue to assist me?
A: An IDSS will continue to work with you and provide reintegration support for 180 days post-deployment.  If after 180 days you still require assistance, the IDSS will facilitate a transfer to the nearest Fleet and Family Support Center (FFSC). As always, anytime you need assistance or advice please contact the FFSC.  They are available to help you.

Pre Deployment

  • Contact is made by an IDSS to offer individualized deployment preparedness assistance.
  • Pre-Deployment Briefs
  • Monthly face to face Spouse and Family Discussion Groups

During Deployment

  • Outreach telephone calls to families of IA sailors
  • Monthly  Family Connection e-Newsletter
  • Monthly face to face Spouse and Family Discussion Groups

Post Deployment

  • Outreach Calls -180 days post-deployment
  • Returning from Non-Traditional Deployment: Homecoming Brief
  • Monthly face to face Spouse and Family Discussion Groups

Navy IA Reintegration Program

  • Returning Warrior Workshops (RWW): RWWs are available to reserve and active component IA Sailors and their families.  Attendees learn how to overcome the struggles that come from the dramatic transition from combat to civilian life.  The program is provided at the 60-90 day window post-deployment and has proven a useful reintegration tool for IA Sailors. Schedule is available at www.ia.navy.mil
  • Warrior Transition Program (WTP): Sailors attend this program prior to returning from an Individual Augmentee assignment. During the program sailors decompress, receive support and are given the tools to successfully reintegrate after experiencing combat.
  • Project FOCUS (Families Over Coming Under Stress): This is a special collaboration project between BUMED and the University of California, Los Angeles. The primary objective of FOCUS is to provide a resiliency training program that is a family-centered prevention program targeted to at-risk military families.

Information and Resources

  • IA Discussion Groups: Provide an opportunity to meet recently returned IA sailors and their spouses that have served in various deployment locations. They help  inform participants of the resources and support available to manage the challenges that often occur with IA deployments.
  • Returning from Non-Traditional Deployment: Targets IA families reuniting with their service members after an extended deployment. Families receive resources to manage unique challenges of the returning Sailor. One-on-one homecoming briefs are available for IA’s and family members who are unable to attend a scheduled brief.
  • IA Family Deployment Handbook is available on the FFSP webpage.
  • Family Connection Newsletter has information and resources for family members of deployed Sailors.
  • IA Family preparedness for and support during natural or man-made disasters.
  • For more information on these programs and more go to: