During the Pre-Deployment phase, the AC Sailor is still a member of his or her Parent Command. In the event of an emergency, follow normal notification procedures within your Chain of Command. If the nature of the emergency is such that your deployment could be adversely affected, contact your Command/CIAC as soon as possible.
- For CONUS training, travel and admin questions for the IA Sailor and their family call the ECRC Helpdesk at 757-462-4744, ext. 119.
- For IA Family support questions, your CIAC is the primary agent. You may also contact the ECRC Family Support hotline at 757-462-4744, ext. 215, or the toll-free 24 hr. hotline at 877-364-4302 for additional/immediate assistance.