TELEPHONE CONTROL OFFICERS
A. TCOs are to establish internal procedures within their respective organizations to ensure that they are the focal point for coordination with the servicing BCO for all base communications requirements.
B. Member of the BCCB and participates in training offered by the BCO in all matters relating to the base communication system.
C. Validate activity requirements and provide written justification, as appropriate, to the serving BCO for service requests.
D. Coordinate toll call verifications for each billing cycle and prepare certification statements for activity head signature. Ensure that certification statements are provided to the serving BCO for each billing cycle.
E. Maintain activity inventory for base communications equipment and services. Conduct activity cost center audits with the BCO at least annually to ensure that all equipment and services being paid for are actually in use and required.
F. Coordinate with the BCO for all moves, adds, or changes (MACs).
G. Review activity LCOS assignments semiannually to ensure that LCOS assignments match user mission requirements. Coordinate all LCOS changes with the BCO.
H. Coordinate procurement of new services or equipments with the serving BCO.
I. Provide telephone directory updates to the BCO.
J. Validate activity cellular phone requirements and manage internal tracking of cellular phones. Coordinate repair, replacement, or lost of cellular phones.
K. Ensure the BCO is informed as far in advance as possible of any plans for significant changes in the activity base communication requirements (i.e. expansion, remodeling, re-organizations or relocations etc)