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Civilian Community Management
CONFLICT RESOLUTION FOR MANAGERS AND SUPERVISORS
Status OPEN
Location HRSC, SW, MCAS Miramar, 6300 Miramar Way, San Diego, CA 92145
Start Date Monday, August 26, 2013
End Date Tuesday, August 27, 2013
Start Time 8:00
End Time 16:00
Cost $240.00
Region SOUTHWEST
Deadline Friday, August 02, 2013
Full Title CONFLICT RESOLUTION FOR MANAGERS AND SUPERVISORS
Description The purpose of this course is to assist managers and supervisors in developing and improving their skill level for evaluating and resolving conflict within their work environment. Various philosophies regarding recognizing and managing conflict will also be discussed. Upon completion of this course, participants should be able to:

(1) recognize the signs of potential conflict situations
(2) learn techniques that prevent conflicts from occurring
(3) set realistic goals to establish strong communications in a fair, non-hostile work environment
(4) recognize communication barriers such as body language, both positive and negative
(5) establish a work environment that promotes employee success
(6) prevent problems that damage employee morale and performance in groups
Eligibility Recommended for managers and supervisors
Course Action
Vendor HR Change Works
3737 Liberty Canyon Rd
Agoura Hills, CA 91301
Registration Information Please note, this course offering is subject to change with the final HR Service Delivery Implementation.

Fax completed Standard Form (SF) 182 to (858) 577-5566

For further information, please call (858) 577-5985 and ask for the assigned course registrar for this course.

METHOD OF PAYMENT: Upon completion of training, the HRSC-SW Training Office will provide to the vendor each activity's SF 182(s) under a letter of transmittal, which contains billing information. Vendors will process SF 182(s) for payment based on the information provided.

IMPORTANT APPLICATION INSTRUCTIONS FOR THE STANDARD FORM 182

Standard Form 182 – Enter information in the following blocks:

In Section A – Block 11 Please indicate if any Special Accommodation are needed and specify requirement(s).

In Section B – Block a.
HR Change Works
3737 Liberty Canyon Rd
Agoura Hills, CA 91301

In Section B – Block 19 include name of activity, POC, telephone and fax number and e-mail address.

In Section C – Block 6 indicate “Payment by Government Commercial Purchase Card (GCPC)” and include Cardholder’s name, address, telephone number, Card Number, and Expiration Date. After the nomination deadline, no-shows will be obligated for the cost of the course and will be charged by the vendor. Substitutions will be accepted.
Cancellation Cancellations must reach and be confirmed by an HRSC, SW Code 30 representative no later than close of business on the nomination deadline date. Failure to comply will obligate the activity for payment.

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