ADR services are available for DON civilian employees to resolve workplace disputes at the earliest stages of concern. Its use is encouraged informal/formal EEO Complaints, Administrative Grievances, ULPs, appropriate workplace cases and disputes. Supervisors are encouraged to use facilitation to resolve early or escalating conduct and performance concerns as well as address civilian peer-to-peer interpersonal differences that have potential impact on the workplace environment.

Go to Workplace ADR Program to learn more.

DON ADR services are available to all managers and civilian employees through the ADR Coordinators at the DON Human Resources Service Centers (HRSCs) and HROs.

To find out if your issues are appropriate for mediation, go to Need A Mediator.

The DON ADR Program encourages Human Resources Offices (HROs) to establish proactive Alternative Dispute Resolution (ADR) systems tailored to the needs of the commands, managers and employees that they service. Creativity and flexibility are encouraged. At the same time, HRO level ADR systems need a benchmark to measure whether they meet the business, legal and organizational requirements of an effective ADR system. The Conflict Management and Mediation Model (“CM₃”) Standard is that minimum benchmark. To learn if you are maintaining a CM₃ Compliant HRO Level ADR system that satisfies the following minimum standards visit the following site: CM₃ (Conflict Management and Mediation Model)