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DISCRIMINATION COMPLAINTS MANAGEMENT MANUAL
Table of Contents
Chapter 1 - Policy and Responsibility
Chapter 2 - EEO Pre-complaint Processing
Chapter 3 - Alternative Dispute Resolution
Chapter 4 - Procedures for Related Processes
Chapter 5 - Processing of Formal Complaints
Chapter 6 - Developing Impartial & Appropriate Factual Records
Chapter 7 - Hearings
Chapter 8 - Complaints of Class Discrimination
Chapter 9 - Appeals to the Commission
Chapter 10 - Administrative Appeals, Civil Actions, and Appointment of Counsel
Chapter 11 - Attorney's Fees and Costs
Chapter 12 - Settlements
Chapter 13 - Reporting Requirements
Appendix A - Abbreviations
Appendix B - Compensatory Damages
Appendix C - Procedures 10 USC 1561
Appendix D - Contract/Contingent Worker Complaints
Appendix E - Abeyance
Emergency Preparedness
Key Strategic Documents
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