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Web Site Information Available Contact Information
Civilian Benefits Center (CBC)
  • Access EBIS
  • General benefits information
  • Retirement application

Contact: Benefits Line at 888-320-2917
Hours: Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-328-9889

Employee Benefits Information System (EBIS)
  • Make enrollment changes to:
    • FEHB
    • FEGLI
    • TSP (Regular and Catch-up Contributions)
  • View personal statement of benefits (cost of FEHB, value and cost of FEGLI, retirement annuity benefits)
  • Calculate retirement annuity

Contact: Benefits Line at 888-320-2917
Hours: Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-328-9889

Thrift Savings Plan (TSP)
  • General TSP program information
  • Personal TSP information:
    • Account balances
    • Change distribution of TSP account balances among the investment funds
    • Apply for a TSP loan
    • Apply for a TSP inservice withdrawal
    • Withdraw account after separation

Contact: ThriftLine at 877-968-3778
Hours: Monday through Friday, 7:00 a.m. to 9:00 p.m. Eastern Time, except on Federal holidays
TTY: 877-847-4385

Federal Dental and Vision Insurance Program (FEDVIP)
  • Make enrollment changes to dental and vision insurance
  • FEDVIP program information

Contact: BENEFEDS Customer Service at 877-888-3337
Hours: Monday through Friday, 9 a.m. to 7 p.m., Eastern Time, except on Federal holidays
TTY: 877-889-5680

Flexible Spending Account (FSA)
  • Make enrollment changes to Health Care and Dependent Care FSA
  • FSA program information

Contact: SHPS Customer Service at 877-372-3337
Hours: Monday through Friday, 9:00 a.m. to 9:00 p.m., Eastern Time, except on Federal holidays
TTY: 800-952-0450

Federal Long Term Care Insurance Program (FLTCIP)
  • Make enrollment changes to FLTCIP
  • FLTCIP program information

Contact: Long Term Care Partners at 800-582-3337
Hours: Monday through Friday, 8 a.m. to 7 p.m., Eastern Time, except on Federal holidays
TTY: 800-843-3557

myPay (Not available to MSFSC Mariners)
  • View and print Leave and Earnings Statements (LES)
  • View and makes changes to:
    • Allotments
    • Correspondence address
    • Direct deposit
    • Health Savings Account
    • Savings bonds
    • Federal withholding
    • State withholding
  • View and print W-2 tax statement
  • View travel voucher advice of payment

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