R 191711Z MAR 11 FM CNO WASHINGTON DC//N1// TO NAVADMIN INFO CNO WASHINGTON DC//N1// UNCLAS //N01300// NAVADMIN 093/11 MSGID/GENADMIN/CNO WASHINGTON DC/N1/MAR// SUBJ/PERSONNEL (FAMILY AND DEPENDENTS) SUPPORT FOR OPERATION TOMODACHI NR 1// REF/A/DOC/MEMORANDUM/PUSD(P&R)/17MAR2011// REF/B/DOC/JFTR, VOL.1// REF/C/MSG/CNO WASHINGTON DC/181309ZMAR11// NARR/REF A IS UNDER SECRETARY OF DEFENSE (PERSONNEL & READINESS) MEMORANDUM ON AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS (EFMS) FROM THE ISLAND OF HONSHU, JAPAN. REF B IS JOINT FEDERAL TRAVEL REGULATIONS (JFTR), VOL.1. REF C IS NAVADAMIN 084/11, STOP MOVEMENT FOR PERMANENT CHANGE OF STATION FOR ALL NAVY PERSONNEL AND DEPENDENTS TO JAPAN.// RMKS/1. THIS IS THE FIRST NAVADMIN IN SUPPORT OF OPERATION TOMODACHI AND ADDRESSES ENTITLEMENTS AND ALLOWANCES AND DESCRIBES THE METHOD TO OBTAIN THOSE BENEFITS IN RESPONSE TO THE VOLUNTARY AUTHORIZED DEPARTURE OF ELIGIBLE FAMILY MEMBERS FROM THE ISLAND OF HONSHU, JAPAN PER REF A. AMPLIFYING INFORMATION ON ENTITLEMENTS AND ALLOWANCES WILL BE AVAILABLE ON THE NPC WEBSITE, WWW.NPC.NAVY.MIL. NAVY PERSONNEL COMMAND HAS ALSO ACTIVATED THE EMERGENCY COORDINATION CENTER (ECC) AT 877-414-5358, AVAILABLE AROUND THE CLOCK FOR YOUR NEEDS. 2. PER REF A, ELIGIBLE FAMILY MEMBERS (DEPENDENTS) ARE AUTHORIZED TO DEPART HONSHU TO A DESIGNATED SAFE HAVEN IDENTIFIED BY THE DEPARTMENT OF STATE (DOS). IN THIS CASE, DOS DESIGNATED SAFE HAVEN IS THE UNITED STATES (DEFINED AS THE CONTINENTAL UNITED STATES). HAWAII AND ALASKA MAY BE APPROVED ON A CASE-BY- CASE BASIS - SEND INDIVIDUAL REQUESTS TO OPNAV N130). 3. IAW REF B DEPENDENTS MUST DESIGNATE THEIR SPECIFIC SAFE HAVEN LOCATION IN THE UNITED STATES UPON, OR PRIOR TO, ENTRY TO THE US. ONCE DESIGNATED, THE SAFE HAVEN CANNOT BE CHANGED. DEPENDENTS OF UNIFORMED PERSONNEL WILL BE PROCESSED FOR SAFE HAVEN ALLOWANCES IAW REF B. 4. THIS AUTHORIZED DEPARTURE AFFECTS ALL DEPENDENTS OF MILITARY PERSONNEL CURRENTLY ASSIGNED TO COMMANDS AND ACTIVITIES ON THE ISLAND OF HONSHU, JAPAN AS EITHER AN ULTIMATE DUTY STATION OR AN INTERMEDIATE DUTY STATION IN CONJUNCTION WITH A PCS MOVE AND WILL REMAIN IN EFFECT UNTIL FURTHER NOTICE. STATUS WILL BE OFFICIALLY UPDATED AT LEAST EVERY 30 DAYS. 5. THE FOLLOWING PROVIDES GENERAL INFORMATION REGARDING ALLOWANCES. MEMBERS ARE ADVISED THAT THE IMPACT OF THIS AUTHORIZED DEPARTURE ON THEIR SPECIFIC ALLOWANCES IS HIGHLY DEPENDENT ON THE MEMBER'S INDIVIDUAL CIRCUMSTANCES. FOR QUESTIONS REGARDING SPECIFIC ALLOWANCES, MEMBERS SHOULD CONTACT THEIR NEAREST DISBURSING OFFICE OR PERSONNEL SUPPORT DETACHMENT. A. PER DIEM: TRANSPORTATION EXPENSES AND TRAVEL PER DIEM ARE AUTHORIZED FROM THE TIME THE FAMILY DEPARTS THE EVACUATION SITE, THROUGH THE TIME THEY REACH THEIR SELECTED SAFE HAVEN LOCATION IN THE CONTINENTAL UNITED STATES INCLUDING PROCESSING TIME AT BOTH THE EVACUATION AND RECEIVING SITE. HOWEVER, THIS DOES NOT INCLUDE TIME SPENT ON PERSONAL TRAVEL WHILE EN ROUTE TO THE SAFE HAVEN LOCATION (JFTR, U6004-B). SAFE HAVEN ALLOWANCES FOR A UNIFORMED MEMBER'S COMMAND- SPONSORED DEPENDENTS 12 YEARS AND ABOVE FOR THE FIRST 30 DAYS ARE UP TO 100% OF THE LOCAL PER DIEM RATE (INCLUDING LODGING, MEALS AND INCIDENTALS); DEPENDENTS UNDER 12 YEARS RECEIVE UP TO 50% OF THE LOCAL PER DIEM RATE (JFTR, U6005-D1). A NON-COMMAND SPONSORED DEPENDENT IS AUTHORIZED TRANSPORTATION ONLY - NO SAFE HAVEN ALLOWANCES (JFTR, U6001-A1). B. ESCORT ALLOWANCES: TRAVEL AND TRANSPORTATION ALLOWANCES ARE ALSO PAYABLE TO A MEMBER, A U.S. GOV'T CIVILIAN EMPLOYEE, OR A PERSON WHO TRAVELS UNDER AN OFFICIAL TRAVEL AUTHORIZATION/ORDER AS AN ESCORT FOR AN EVACUATED DEPENDENT WHO IS INCAPABLE OF TRAVELING ALONE TO THE SAFE HAVEN, DUE TO AGE, PHYSICAL OR MENTAL INCAPACITY, OR OTHER EXTRAORDINARY CIRCUMSTANCES (JFTR, U6004-H1). C. HOUSEHOLD GOODS (HHG)/SHIPPING ALLOWANCE: UPON A DEPENDENT DEPARTING FOR A SAFE HAVEN, UNACCOMPANIED BAGGAGE (FOR THE DEPENDENT), AND HHG ITEMS AUTHORIZED/APPROVED BY COMPETENT AUTHORITY AS NEEDED FOR THE DEPENDENT'S COMFORT AND WELL-BEING, MAY BE TRANSPORTED AT GOVERNMENT EXPENSE (JFTR, U6007- B1). MEMBERS' DEPENDENTS MAY SHIP UP TO 350 POUNDS OF UNACCOMPANIED BAGGAGE PER ADULT AND 175 POUNDS PER CHILD UNDER 12 YEARS OF AGE, FOR A MAXIMUM OF 1,000 POUNDS (JFTR, U6007-A2). IF THE UNACCOMPANIED BAGGAGE ALLOWANCE IS NOT USED BECAUSE OF CIRCUMSTANCES BEYOND THE EVACUEE'S CONTROL, AN AIR FREIGHT REPLACEMENT ALLOWANCE MAY BE AUTHORIZED/ APPROVED TO HELP DEFRAY COSTS OF ITEMS ORDINARILY PART OF THE AUTHORIZED SHIPMENT WHICH MUST BE PURCHASED. THE FLAT AMOUNTS ARE AS FOLLOWS: ONE EVACUATED DEPENDENT: $250; TWO EVACUATED DEPENDENTS: $450(TOTAL); THREE OR MORE EVACUATED DEPENDENTS: $600 (TOTAL) (JFTR, U6007- A3). D. POV: TRANSPORTATION OF A POV AT GOV'T EXPENSE TO A SAFE HAVEN IS NOT AUTHORIZED (JFTR, U6008-A1). COMMAND SPONSORED DEPENDENTS MAY RECEIVE $25/DAY/FAMILY LOCAL TRAVEL ALLOWANCE TO PARTIALLY OFF-SET THE EXPENSES INCURRED FOR REQUIRED LOCAL TRAVEL AT THE SAFE HAVEN (JFTR, U6006-B2). E. PETS: A MEMBER IS AUTHORIZED TRANSPORTATION TO THE SAFE HAVEN LOCATION INCIDENT TO AN EVACUATION FROM A FOREIGN PDS FOR UP TO TWO HOUSEHOLD PETS WHICH THE MEMBER OWNED AT THE EVACUATED FOREIGN PDS (TO INCLUDE QUARANTINE FEES). ANIMALS SUCH AS HORSES, FISH, BIRDS, VARIOUS RODENTS, AND OTHERS ARE EXCLUDED DUE TO SIZE, EXOTIC NATURE, SHIPPING RESTRICTIONS, HOST COUNTRY RESTRICTIONS, AND/OR SPECIAL HANDLING DIFFICULTIES (JFTR, U6016). F. HOUSING ALLOWANCE: A MEMBER, WHOSE COMMAND SPONSORED DEPENDENTS ARE EVACUATED AND WHO WAS AUTHORIZED A WITH DEPENDENT HOUSING ALLOWANCE ON THE EVACUATION DATE, CONTINUES TO BE PAID SUCH ALLOWANCE WHILE THE MEMBER'S PDS REMAINS UNCHANGED AND THE MEMBER CONTINUES TO MAINTAIN PRIVATE SECTOR HOUSING, AS LONG AS THE COMMAND-SPONSORED DEPENDENTS ARE RECEIVING EVACUATION ALLOWANCES. IF DEPENDENTS' RETURN TO PDS IS NOT AUTHORIZED/APPROVED, THEY ARE DIRECTED TO SELECT A DESIGNATED PLACE AND CONTINUE TO RECEIVE EVACUATION ALLOWANCES UNTIL THEY ESTABLISH A PERMANENT RESIDENCE. A MEMBER IS AUTHORIZED A WITH-DEPENDENTS ALLOWANCE BASED ON THE DESIGNATED PLACE BEGINNING THE DAY AFTER EVACUATION ALLOWANCE PER DIEM TERMINATES. OVERSEAS HOUSING ALLOWANCE (OHA) BASED ON THE OCONUS PDS STOPS THE DAY BEFORE (JFTR, U10426-A1). ONCE THE HOUSING ALLOWANCE AT THE DEPENDENTS' LOCATION BEGINS (THE DAY THE DEPENDENTS MOVE INTO A PERMANENT RESIDENCE), IF GOVERNMENT QUARTERS ARE NOT AVAILABLE FOR THE MEMBER AT THE OCONUS PDS, FAMILY SEPARATION HOUSING OHA (FSH-O) BEGINS ON THE SAME DAY (JFTR, U10426-A1). G. FAMILY SEPARATION ALLOWANCE (FSA): A MEMBER IS ENTITLED TO FSA IF A MEMBER HAS A DEPENDENT DEPART AN OVERSEAS DUTY STATION AT GOVERNMENT EXPENSE BECAUSE OF AN EVACUATION AND BEGINS ON THE DATE OF DEPENDENT'S DEPARTURE FROM THE PDS (DODFMR VOL. 7A, TABLE 27-3, RULE 16). 6. THE ABOVE LISTED ALLOWANCES ARE NOT ALL INCLUSIVE AND MAY NOT BE APPLICABLE IN ALL CASES. MEMBERS ARE ENCOURAGED TO CONTACT THE TRAVEL PROCESSING CENTER-HAMPTON ROADS, VA (TPC-HR) VOICE (866) 239-0303, FAX (866) 708-6985 TO OBTAIN INFORMATION SPECIFIC TO THEIR CIRCUMSTANCES. RECEIPTS/RECORDS PERTAINING TO EVACUATION SHOULD BE RETAINED. 7. TRICARE: THE FOLLOWING IS EXCERPTED FROM OASD(HA) MEMO DATED 18 MARCH: TRICARE OVERSEAS PRIME BENEFICIARIES IMPACTED BY THE MARCH 11,2011, EARTHQUAKE AND TSUNAMI IN JAPAN MAY BE RELOCATED OR OTHERWISE UNABLE TO ACCESS THEIR USUAL SOURCES OF MEDICAL CARE AND PHARMACY SERVICES. TELEPHONE AND INTERNET DISRUPTIONS MAY FURTHER LIMIT BENEFICIARIES' ABILITY TO CONTACT INTERNATIONAL SOS, THE TRICARE OVERSEAS PRIME CONTRACTOR, TO ARRANGE REFERRALS. THIS LETTER ESTABLISHES A WAIVER OF THE USUAL TRICARE REFERRAL REQUIREMENT IN ORDER TO ASSURE ACCESS TO HEALTH CARE AND MEDICATIONS AND PREVENT ENROLLEES FROM INCURRING POINT OF SERVICE CHARGES. TRICARE NORMALLY REQUIRES PCM REFERRALS FOR TRICARE PRIME AND PRIME REMOTE ENROLLEES UNDER TITLE 32, CODE OF FEDERAL REGULATIONS (CFR), PART 199.L7(N)(2)(II)(B), AND TITLE 32, CFR, PART 199. 16(E)(4). GIVEN THE EMERGENCY SITUATION IN JAPAN, AND THE NEED TO RESPOND QUICKLY ON BEHALF OF AFFECTED TRICARE BENEFICIARIES, THIS PORTION OF THE TRICARE REGULATION, AS NOTED ABOVE, IS TEMPORARILY AMENDED UNDER THE ACT THROUGH ISSUANCE OF THIS POLICY MEMORANDUM. THE WAIVER OF PCM REFERRALS SHALL BE EFFECTIVE FROM MARCH 11, 2011, UNTIL MIDNIGHT ON JUNE 30, 2011, WITH THE OPTION FOR EXTENSION BASED UPON AN ANALYSIS OF THE SITUATION AT THAT TIME. FOR FURTHER INFO VISIT WWW.TRICARE.MIL/TSUNAMI. 8. EXECUTING INSTRUCTIONS: A. EVACUATION ORDERS. MEMBERS SHOULD OBTAIN EVACUATION ORDERS FROM THEIR INDIVIDUAL COMMANDS. B. REQUESTING A TRAVEL ADVANCE. IN ORDER TO RECEIVE A PER DIEM ADVANCE FOR THE FIRST 30 DAYS OF EVACUATION, THE TRAVELER MUST FAX A COPY OF THEIR EVACUATION ORDERS TO TPC-HR AT (866) 708-6985. IF EVACUATION EXTENDS BEYOND 30 DAYS, THE TRAVELER WILL NEED TO FILE A TRAVEL VOUCHER FOR INTERIM SETTLEMENT EVERY 30 DAYS OF EVACUATION. TO SUBMIT A TRAVEL VOUCHER FOR INTERIM OR FINAL SETTLEMENT THE TRAVELER MUST SUBMIT THE FOLLOWING DOCUMENTATION: (1) DD FORM 1351-2 (TRAVEL VOUCHER) (2) LODGING RECEIPTS (3) EVACUATION ORDERS ALL PAYMENTS MADE WILL BE DEPOSITED IN THE SPONSORS BANK ACCOUNT NORMALLY USED FOR REGULAR PAYDAY DEPOSITS. IF A CHANGE IN FINANCIAL INSTITUTIONS IS REQUIRED CONTACT TPC-HR FOR ASSISTANCE. C. FOLLOW-ON TRANSPORTATION WILL BE BOOKED BY SERVICING NAVY PASSENGER TRANSPORTATION OFFICE (NAVPTO) AT ARRIVAL LOCATION/REPATRIATION CENTER. MEMBERS/DEPENDENTS NOT MET UPON ARRIVAL MAY CONTACT THE SATO EMERGENCY SERVICE CENTER AT 1-800-359-9999 FOR ASSISTANCE. D. FOR DEPENDENTS WHO DEPARTED HONSHU WITHOUT COMMAND SPONSORED ORDERS AND PAID FOR TRANSPORTATION OUT OF POCKET, THE FOLLOWING GUIDANCE IS PROVIDED: (1) CONTACT PARENT COMMAND FOR ORDERS AS SOON AS POSSIBLE. (2) FOR CLAIMS, CONTACT PSD HAMPTON ROADS TRAVEL PROCESSING CENTER AT 757-445-5200. (3) ASSISTANCE IS ALWAYS AVAILABLE THROUGH NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM (NFAAS) (HTTPS://NAVYFAMILY.NAVY.MIL/). FILL OUT THE SELF ASSESSMENT SECTION, WITH CONTACT NUMBERS. THOSE NEEDING EMERGENCY ASSISTANCE WILL BE CONTACTED BY COMMANDER, NAVY INSTALLATIONS COMMAND. 9. US ENTRY REQUIREMENTS: THERE IS NO FORM REQUIRED TO EXIT JAPAN FOR US CITIZENS, LAWFUL PERMANENT RESIDENTS (GREEN CARD HOLDERS) OR JAPANESE CITIZENS. HOWEVER ALL U.S. BOUND PERSONS MUST HAVE PROOF OF ELIGIBILITY TO ENTER THE US (US PASSPORT, GREEN CARD). INDIVIDUALS WHO DO NOT HOLD A PASSPORT OR VALID TRAVEL DOCUMENTS SHOULD CONTACT THE PASSPORT OFFICE OR THE US DEPARTMENT OF STATE AT 1-202-502-4444. INDIVIDUALS WHO DO NOT HAVE THE ABOVE PROOF SHOULD CARRY THEIR COMMON ACCESS CARD, DEPENDENT ID CARD, PCS ORDERS BRINGING THE MEMBER TO JAPAN, AND FOR NEWBORNS, PROOF OF BIRTH TO ASSIST ENTRY INTO THE US. NON-US CITIZENS FROM CERTAIN COUNTRIES, INCLUDING JAPAN, FALL UNDER THE VISA WAIVER PROGRAM AND MAY TRAVEL WITH A VALID PASSPORT. FOR A LIST OF COUNTRIES UNDER THE VISA WAIVER PROGRAM, SEE HTTP://WWW.TRAVEL.STATE.GOV/. OTHER NON-US CITIZENS WHO DO NOT FALL UNDER THE VISA WAIVER PROGRAM OR WHO DO NOT HAVE VALID TRAVEL DOCUMENTS SHOULD CONTACT THEIR RESPECTIVE EMBASSY OR CONSULATE FOR ASSISTANCE IN OBTAINING APPROPRIATE TRAVEL DOCUMENTATION. ADDITIONAL INFORMATION CAN BE FOUND AT WWW.NPC.NAVY.MIL. 10. CLAIMS SUPPORT: THE OFFICE OF THE JUDGE ADVOCATE GENERAL ADMINISTERS THE NAVY CLAIMS PROGRAM, WHICH INCLUDES AUTHORITY TO PROVIDE REIMBURSEMENT TO THOSE MEMBERS WHO EXPERIENCE ACTUAL LOSS OR DAMAGE TO PERSONAL PROPERTY, INCLUDING POVS, INCIDENT TO SERVICE. GIVEN THE TEMPORARY NATURE OF THE ORDER AS IT CURRENTLY EXISTS, DETERMINING WHETHER A LOSS OF PERSONAL PROPERTY HAS OCCURRED, OR THE EXTENT THEREOF, MAY BE PREMATURE. HOWEVER, SHOULD ANY MEMBER BELIEVE THEY HAVE A CLAIM FOR PROPERTY DAMAGE OR HAVE QUESTIONS ABOUT THE CLAIMS PROCESS, VISIT WWW.JAG.NAVY.MIL FOR FURTHER INFORMATION OR CONTACT THE POC IN PARA 10. 11. CONTACT INFORMATION: FOR QUESTIONS REGARDING ALLOWANCES AND ENTITLEMENTS MEMBERS SHOULD FIRST CONTACT THEIR NEAREST DISBURSING OFFICER OR PERSONNEL SUPPORT DETACHMENT. FOR MORE GENERAL POLICY QUESTIONS REGARDING TRAVEL AND TRANSPORTATION ALLOWANCES, CONTACT NAVY PERSONNEL COMMAND ECC AT 1-877-414-5358 OR VISIT WWW.NPC.NAVY.MIL. CNIC WILL OPEN AN ACCESSIBILITY EVENT IN THE NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM (NFAAS) SYSTEM FOR NAVY MEMBERS AFFECTED BY THIS AUTHORIZED DEPARTURE. ALL NAVY SAILORS OR FAMILY MEMBERS WHO ARE IN NEED OF ASSISTANCE SHOULD UTILIZE THE NFAAS SUPPORT SITE AT HTTPS:/ /WWW.NAVYFAMILY.NAVY.MIL TO ENSURE THE NAVY CAN TRACK AND ASSESS SUPPORT REQUIREMENTS FOR ALL PARTIES AFFECTED. FOR PERSONAL PROPERTY CLAIMS QUESTIONS, CALL THE PERSONNEL CLAIMS UNIT NORFOLK TOLL-FREE HELPLINE, 1-888-897-8217. 12. FURTHER GUIDANCE WILL BE DISSEMINATED AS IT BECOMES AVAILABLE. 13. RELEASED BY VADM MARK FERGUSON, N1//