ADMINISTRATIVE MESSAGE
 
ROUTINE       
 
R 310330Z MAY 02 ZYB MIN PSN 982643J32
 
FM CNO WASHINGTON DC//N1//
 
TO NAVADMIN
 
UNCLAS
NAVADMIN 163/02
 
MSGID/GENADMIN/N1//
 
SUBJ/NAVY CUSTOMER SERVICE CENTER//
 
RMKS/1.  THE ABILITY TO EFFECTIVELY COMMUNICATE AND SERVE ITS PEOPLE
IS AMONG THE HALLMARKS OF ANY WORLD-CLASS ORGANIZATION.  THE NAVY'S
NEW CUSTOMER SERVICE CENTER IS ONE OF THE MOST TRANSFORMING
COMMUNICATIONS RESOURCES FOR OUR ORGANIZATION.  VISIT
WWW.STAYNAVY.NAVY.MIL OR CALL TOLL-FREE 1-866-U-ASK-NPC AND RECEIVE
A VARIETY OF INFORMATION ON MANY IMPORTANT TOPICS INCLUDING:
- PAY AND BENEFITS
- SRB
- CSB/REDUX AND HIGH-3 RETIREMENT
- SERVICE RECORD INFORMATION
- PCS MOVES INFORMATION
- REENLISTMENT
- CONTINUATION
- PROMOTION
- ADVANCEMENT
- FITREP/EVALS
- RATING CONVERSION REQUESTS
 
2.  THE CUSTOMER SERVICE CENTER IS AVAILABLE MONDAY THROUGH
FRIDAY FROM 0700-1900 CST.  SAILORS WITH AFTER-HOURS CALLS MAY
LEAVE A MESSAGE WITH THE CUSTOMER SERVICE HELP LINE OR CLICK
ON THE CUSTOMER SERVICE CENTER LINK ON THE WWW.STAYNAVY.NAVY.MIL
WEB SITE. WE WILL MAINTAIN CONTINUOUS 24-HOUR/7-DAY CUSTOMER SERVICE
VIA PHONE OR COMPUTER TO PROVIDE SAILORS WITH IMPORTANT CAREER AND
FAMILY INFORMATION.  WE WILL ALSO SPEAK TO YOU WITH ONE VOICE, A
NECESSARY AND CRITICAL FACTOR IN OUR COMMUNICATION WITH YOU.  USE
THESE TOOLS AS FREQUENTLY AND AS OFTEN AS YOU WANT TO GET THE
INFORMATION YOU NEED FOR YOU AND YOUR FAMILY.
 
3.  RELEASED BY VADM NORB RYAN, JR., N1//
 
BT