ADMINISTRATIVE MESSAGE ROUTINE R 122315Z DEC 01 ZYB MIN PSN 075069J27 FM CNO WASHINGTON DC//DNS// TO NAVADMIN UNCLAS //N03104// NAVADMIN 323/01 MSGID/GENADMIN/CNO WASHINGTON DC/DNS// SUBJ/ELECTRONIC TAX FILING-VOLUNTEER INCOME TAX ASSISTANCE POLICY /AND PROGRAM GUIDANCE// REF/A/MSG/CNO/271740ZOCT2000// AMPN/NAVADMIN 278/00// POC/PARK/LT/OJAG 16.2/-/TEL:202-685-4641 DSN 325// RMKS/1. THIS NAVADMIN PROVIDES ELECTRONIC TAX FILING (ELF)/VOLUNTEER INCOME TAX ASSISTANCE (VITA) POLICY AND PROGRAM GUIDANCE AND SUPERSEDES REF A. 2. SINCE 1994 THE ELF/VITA PROGRAM HAS GREATLY ENHANCED NAVY QUALITY OF SERVICE BY PROVIDING ASSISTANCE IN PREPARING BOTH FEDERAL AND STATE INCOME TAX RETURNS. IN THE 2001 TAX SEASON ALONE, NEARLY 180,000 FEDERAL AND STATE TAX RETURNS WERE COMPLETED BY ELF/VITA SAVING ACTIVE DUTY SERVICE MEMBERS AND THEIR DEPENDENTS ALMOST 11 MILLION DOLLARS IN COMMERCIAL TAX PREPARATION FEES. 3. THE ELF/VITA PROGRAM IMPROVES MORALE AND READINESS - AND KEEPS MONEY IN SAILORS POCKETS - BY SIGNIFICANTLY REDUCING THE EFFORT AND COST INVOLVED IN MEETING FEDERAL AND STATE TAX OBLIGATIONS: A. NO PREPARATION FEES. COMMERCIAL TAX PREPARERS CHARGE OVER $100 FOR THE AVERAGE ELECTRONICALLY FILED RETURN. ELF/VITA FILES THE SAME RETURNS AT NO COST TO SAILORS AND THEIR DEPENDENTS. B. FASTER REFUNDS. PAPER RETURNS TAKE EIGHT OR MORE WEEKS TO PROCESS IN CONUS, EVEN LONGER IF SUBMITTED FROM OVERSEAS OR WHILE DEPLOYED. WITH ELF, REFUNDS ARE DEPOSITED DIRECTLY INTO A SAILOR'S BANK ACCOUNT WITHIN TWO WEEKS OF TRANSMISSION, EVEN FROM OVERSEAS OR AFLOAT COMMANDS. THE QUICK REFUNDS AVAILABLE THROUGH ELF REDUCE THE NEED FOR REFUND ANTICIPATION LOANS (SHORT TERM LOANS WITH ADDED CHARGES AND HIGH INTEREST RATES). C. FEWER MISTAKES. ELF RETURNS ARE MUCH MORE ACCURATE - LESS THAN ONE PERCENT ERROR RATE AS COMPARED TO FIFTEEN PERCENT FOR PAPER RETURNS. 4. THE LOCAL AREA NAVAL LEGAL SERVICE OFFICE (NLSO) - OR IN THEIR ABSENCE THE LOCAL STAFF JUDGE ADVOCATE OR FLEET AND FAMILY SERVICE REPRESENTATIVE - MANAGE THE MAIN TAX ASSISTANCE CENTERS. PAST TAX SEASONS HAVE SHOWN THAT THE SUCCESS OF A TAX ASSISTANCE CENTER IS PREDICATED ON TOP-DOWN SUPPORT FROM LOCAL AREA COMMANDS. THUS, LOCAL AREA COMMANDS ARE ASKED TO SUPPORT THE MAIN TAX ASSISTANCE CENTER IN THREE MAIN AREAS: PERSONNEL, EQUIPMENT, AND FACILITIES. WHEN LOCAL AREA COMMANDS SUPPORT THE NEEDS OF THE ELF/VITA PROGRAMS, THEY THRIVE AND SAILORS BENEFIT. 5. AT THE HEART OF THE ELF/VITA PROGRAM ARE THE SAILORS THEMSELVES. ELF/VITA CANNOT SUCCEED WITHOUT THE SUPPORT OF EVERY COMMAND TO INCLUDING SENDING SAILORS TAD OR ALLOWING PERSONNEL TO WORK PART TIME AT THE MAIN TAX ASSISTANCE CENTERS. ALTHOUGH TAX CENTERS CAN SURVIVE ON VOLUNTEERS, EXPERIENCE SHOWS THAT TRAINED PERSONNEL ASSIGNED TAD FOR THE TWELVE WEEK TAX SEASON ARE THE MOST EFFECTIVE MEANS OF ACHIEVING SUCCESS. INSUFFICIENT MANPOWER REMAINS THE SINGLE BIGGEST OBSTACLE PREVENTING THIS QOL PROGRAM FROM REACHING ALL SAILORS WHO DESERVE IT. THE GOAL IS ONE VOLUNTEER OR TAD MEMBER PER HUNDRED MEMBERS OF EACH COMMAND. ONE FULL TIME TAD TAX PREPARER (TRAINED BY THE IRS AND ELF/VITA TAX OFFICERS) CAN PROVIDE OVER $50,000 WORTH OF SERVICES. INFORMATION INVOLVING TAX PREPARER TRAINING CAN BE OBTAINED BY CONTACTING THE LOCAL NLSO OR AREA IRS TAXPAYER EDUCATION COORDINATOR. 6. THE ELF/VITA PROGRAM IS A PROVEN WINNER. IT IS ESPECIALLY IMPORTANT THIS TAX SEASON IN LIGHT OF OPERATIONAL COMMITMENTS AND RESERVE RECALLS. SAILORS NEED THE PEACE OF MIND CONCERNING THEIR PERSONAL AFFAIRS THAT THIS PROGRAM OFFERS. WE NEED EVERYONE'S SUPPORT TO ENSURE CONTINUED SUCCESS. 7. VADM P. A. TRACEY, DIRECTOR, NAVY STAFF./// BT