ADMINISTRATIVE MESSAGE ROUTINE R 271740Z OCT 00 ZYB MIN PSN 667165J31 FM CNO WASHINGTON DC//N09// TO NAVADMIN UNCLAS NAVADMIN 278/00 MSGID/GENADMIN/CNO WASHINGTON DC// SUBJ/ELECTRONIC TAX FILING POLICY AND PROGRAM GUIDANCE// REF/A/MSG/CNO/271739ZOCT1999// AMPN/REF A IS NAVADMIN 290/99// POC/GRAINGER/LT/OJAG/LOC:36.2/TEL:(202)685-4641// RMKS/1. THIS NAVADMIN PROVIDES ELECTRONIC TAX FILING (ELF)/VOLUNTEER INCOME TAX ASSISTANCE (VITA) POLICY AND PROGRAM GUIDANCE AND SUPERSEDES REF A. 2. SINCE ITS INCEPTION IN 1994, THE ELF/VITA PROGRAM HAS ASSISTED SAILORS WITH WELL OVER HALF A MILLION FEDERAL AND STATE TAX RETURNS, AND HAS SAVED OUR SAILORS MILLIONS OF DOLLARS IN COMMERCIAL TAX PREPARATION FEES. DURING THE PAST THREE YEARS, ELF/VITA HAS CONSISTENTLY REACHED OVER ONE THIRD OF THE ACTIVE DUTY POPULATION. THIS PROGRAM PROVIDES A VITAL ENHANCEMENT OF NAVY QUALITY OF SERVICE. 3. THE ELF/VITA PROGRAM PUTS MONEY IN OUR SAILORS POCKETS IN THREE MAJOR WAYS: A. NO PREPARATION FEES. COMMERCIAL TAX PREPARERS CHARGE OVER $100 FOR THE AVERAGE ELECTRONICALLY FILED RETURN. ELF/VITA FILES THE SAME RETURNS AT NO COST TO SAILORS AND THEIR FAMILIES. B. FASTER REFUNDS. PAPER RETURNS TAKE EIGHT OR MORE WEEKS IN CONUS, EVEN LONGER IF OVERSEAS OR DEPLOYED. WITH ELF, REFUNDS ARE DEPOSITED DIRECTLY INTO A SAILOR'S BANK ACCOUNT WITHIN TWO WEEKS OF TRANSMISSION, EVEN FROM OVERSEAS OR AFLOAT COMMANDS. C. NO NEED FOR REFUND ANTICIPATION LOANS. THE QUICK REFUNDS AVAILABLE THROUGH ELF REDUCE THE NEED FOR REFUND ANTICIPATION LOANS (SHORT TERM LOANS WITH ADDED CHARGES AND HIGH INTEREST RATES). 4. INCREASED READINESS. ELF/VITA SAVES OUR SAILORS TIME AND TROUBLE. TRADITIONAL PAPER RETURNS HAVE AN ERROR RATE OF FIFTEEN PERCENT; FILING BY COMPUTER HAS A LESS THAN ONE PERCENT ERROR RATE. ELF/VITA ALLOWS SAILORS TO FILE THEIR TAX RETURNS AND MOVE ON. 5. ELF IS HERE TO STAY. THE IRS HAS SET A GOAL OF HAVING 80 PERCENT OF ALL TAXPAYERS ELECTRONICALLY FILE FEDERAL TAX RETURNS BY THE YEAR 2007. THE NAVY'S ELF PROGRAM HAS GIVEN OUR SAILORS AN EDGE IN THE ELECTRONIC AGE, AND WILL BECOME EVEN MORE IMPORTANT AS THE IRS MOVES TO AN ALL-ELECTRONIC FORMAT. 6. LESSONS LEARNED FROM PAST TAX SEASONS SHOW UNEQUIVOCALLY THAT THE SUCCESS OF EACH TAX SITE DEPENDS ON TOP-DOWN COMMITMENT. WHERE COMMANDERS SUPPORT ELF, IT THRIVES AND SAILORS BENEFIT. THE FOUR ESSENTIAL ELEMENTS OF A SUCCESSFUL ELF/VITA PROGRAM ARE PERSONNEL, EQUIPMENT, FACILITIES, AND TRAINING. LOCAL COMMAND SUPPORT IS NEEDED IN EACH OF THESE AREAS IF THE PROGRAM IS TO SUCCEED. 7. SAILORS ARE THE HEART OF THE ELF/VITA PROGRAM. VOLUNTEERISM IS ENCOURAGED, INCLUDING THE SENDING OF INTERESTED PERSONNEL TAD TO TAX CENTERS, OR AFFORDING THEM THE OPPORTUNITY TO WORK PART TIME AT TAX CENTERS. MANPOWER SHORTAGES CONTINUE TO BE THE BIGGEST IMPEDIMENT TO PROVIDING THIS OUTSTANDING PROGRAM TO ALL DESERVING SAILORS. THE NAVY'S TARGET IS ONE VOLUNTEER OR TAD MEMBER PER HUNDRED MEMBERS OF EACH COMMAND. ONE FULL TIME TAD TAX PREPARER (TRAINED BY IRS AND ELF/VITA TAX OFFICERS) CAN PROVIDE OVER 50,000 DOLLARS WORTH OF SERVICES. 8. THE ELF/VITA PROGRAM IS A PROVEN WINNER. THE GOAL FOR THIS UPCOMING TAX SEASON IS TO PREPARE 200,000 RETURNS AND INCREASE STATE ELECTRONIC FILING. TO PROVIDE THESE INCREASED BENEFITS TO SAILORS, WE NEED SUPPORT FROM EVERYONE. 9. ADMIRAL WILLIAM J. FALLON, VCNO.// BT