ADMINISTRATIVE MESSAGE
 
ROUTINE       
 
R 251220Z JUL 01 ZYB MIN PSN 517162J22
 
FM SECNAV WASHINGTON DC//SN//
 
TO ALNAV
 
UNCLAS
ALNAV 075/01
 
MSGID/GENADMIN/SECNAV//
 
SUBJ/DEPARTMENT OF THE NAVY EQUAL EMPLOYMENT OPPORTUNITY COMPLAINTS
/RESOLUTION PROCESS//
 
REF/A/MEMO/DASN/07MAR2001/(NOTAL)//
 
AMPN/REF A IS DASN(CP/EEO) NOTICE OF EQUAL EMPLOYMENT OPPORTUNITY
COMPLAINTS RESOLUTION PROCESS AVAILABILITY FOR IMPLEMENTATION//
POC/BETO BERNAL/GS-15/ODASN EEOREENG/LOC:ODASN/TEL:(202) 764-0866//
 
RMKS/1.  DURING THE PERIOD FROM JUNE 1998 TO JULY 2000, THE
DEPARTMENT OF THE NAVY (DON) TESTED A PILOT PROCESS FOR CIVILIAN
EQUAL EMPLOYMENT OPPORTUNITY (EEO) DISCRIMINATION COMPLAINTS.  THE
PILOT RESULTED IN AN 85 PERCENT REDUCTION IN PROCESS TIME, AN 86
PERCENT REDUCTION IN COSTS, AND A 92 PERCENT RESOLUTION RATE IN
PROCESSING EEO COMPLAINTS.   IN ADDITION, THE PILOT ALSO WAS
EFFECTIVE IN ADDRESSING SIGNIFICANT INTANGIBLE COSTS SUCH AS LOSS OF
PRODUCTIVITY, MORALE, AND DIVERSION OF RESOURCES FROM MISSION.
 
2.  REF A TOOK THE BEST PRACTICES FROM THE PILOT PROGRAM AND MADE
THEM AVAILABLE FOR IMPLEMENTATION DON-WIDE AS THE NEW EQUAL
EMPLOYMENT OPPORTUNITY COMPLAINTS RESOLUTION (EEOCR) PROCESS.  THE
EEOCR PROCESS IS A STREAMLINED, EXPEDITED PROCESS THAT OPERATES
WITHIN APPLICABLE GOVERMENT-WIDE REGULATIONS.
 
3.  DETAILED GUIDANCE ON THE EEOCR PROCESS WAS PROVIDED TO YOUR
SERVICING HUMAN RESOURCES DIRECTOR (HRD) IN REF A.  THIS GUIDANCE
ALSO INCLUDES A PROVISION ALLOWING COMMANDING OFFICERS AND
COMMANDING GENERALS TO REQUEST DELEGATION OF AUTHORITY TO ISSUE
FINAL AGENCY DECISIONS ON CIVILIAN EEO DISCRIMINATION COMPLAINTS.
REQUEST TO IMPLEMENT THE EEOCR PROCESS SHOULD BE SUBMITTED TO YOUR
SERVICING HUMAN RESOURCES SERVICE CENTER VIA YOUR HRD.
 
4.  FOR ADDITIONAL INFORMATION, YOU MAY CONTACT MR. BETO BERNAL, WHO
MAY BE REACHED AT (202) 764-0866 OR DSN 764-0866.  HIS EMAIL ADDRESS
IS BERNAL.BETO"AT"HQ.NAVY.MIL.
 
5.  RELEASED BY THE HONORABLE GORDON R. ENGLAND, SECRETARY OF THE
NAVY.//
 
BT