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News - 2011
NPC Communicates via Social Media 

By Mass Communication Specialist 1st Class (AW) LaTunya Howard, Navy Personnel Command Public Affairs

MILLINGTON, Tenn. —The Navy Personnel Command (NPC) Navy Detailer Facebook page, Twitter page and video products on You Tube provide more options for Sailors to receive Navy relevant information said a Navy official, Feb. 8. 

“Social media has enhanced the way the Navy communicates with Sailors and I encourage it,” said NPC Force Master Chief (AW/SW/NAC) Jon Port.  “If you have a smartphone, you have an opportunity to receive immediate information updates from NPC real-time.

“During the 2009 flooding to the area here, Facebook, for a brief period of time was our only form of communication with the Fleet and personnel here,” said Port.  “Sailors in the Fleet wanted to know when our systems would be back up and running.  Families here wanted to know when they would be allowed back into housing or when the commissary would re-open.”   

All departments of NPC are represented by the Navy Detailers Facebook page. Sailors and their family members can ask general questions on any NPC related topic including boards, records, community management, alcohol and drug abuse prevention program, physical readiness, etc. at www.facebook.com/NavyPersonnelCommand

Sailors with questions about individual circumstances should first consult with their chain of command and if necessary contact the NPC customer service center at 1-866-U-ASK-NPC or email CSCMailbox@navy.mil.

All postings that appear on the NPC Detailer Facebook page also post to NPC’s Twitter page.  Sailors can follow NPC on twitter at www.twitter.com/NPCPAO and receive regular Navy information updates. 

The You Tube link found on the NPC home page allows Sailors to search for video products on various programs and policies at www.youtube.com/user/personnelguru

“When I think about social media and how it has effected communications with Sailors it’s hard for me not to smile about it,” said Port.  “I see Sailors getting constant Facebook updates on their smartphones.  It’s not just Sailors, its spouses and employees.” 

According to Port, social media increases communication options for Sailors and their families; however it does not circumvent utilizing the proper chain-of-command.  Port also reminded Sailors to review posting guidance found under ‘info’ on the NPC Detailer Facebook page.  Privacy information should never be posted on any social media site.   

For more information about the NPC visit www.npc.navy.mil, contact NPC customer service center at 1-866-U-ASK-NPC or CSCmailbox@navy.mil, or visit  www.facebook.com/NavyPersonnelCommand

 

NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000 
Comments? Suggestions? Call 866-U-ASK-NPC or Email the Webmaster | Updated:2/8/2012 3:36 PM 


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