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News - 2011
Navy Orders Personal Contact Information Verification 

By Chief Mass Communication Specialist (SW) Maria Yager, Navy Personnel Command Public Affairs

MILLINGTON, Tenn. – Navy is currently conducting a semi-annual Navy Family Accountability and Assessment System (NFAAS) verification requiring all Navy personnel to verify and update their personal contact information in NFAAS, officials said Sept. 27.

“We cannot stress enough the importance of maintaining the most accurate and up-to-date contact information in NFAAS,” said Fred Chambers, director, Customer Relations Management at Navy Personnel Command. “It is not only beneficial to those of us running NFAAS, but extremely beneficial to personnel because it can help determine how quickly they will receive assistance during a disaster.”

NFAAS is used to account, manage, and monitor the recovery process for Navy personnel and their families affected by wide-spread catastrophic events. It was most recently used to account for more than 300,000 Navy personnel and families affected by Hurricane Irene and 40,000 Navy personnel and families affected by the earthquake and tsunami in Japan.

Outdated contact information can delay Navy’s ability to account for and assist affected personnel. 

NAVADMIN 275/11 requires all active-duty and Reserve Sailors and Department of the Navy civilian employees to log in to to verify and update contact information for themselves and their dependents. Navy contractors outside the continental United States are also required to complete the assessment. All verifications must be completed by Oct. 31.

Commanding officers are responsible to ensure compliance with this verification. NFAAS officials will submit the names of commands not in compliance to the office of the chief of naval operations for review.

The message also directs commands to incorporate NFAAS updates into the command check-in and check-out process during permanent change of station move.

Ensuring NFAAS accuracy can assist commanding officers in carrying out their mission after a wide-spread catastrophic event according to Chambers.

“It allows commanding officers or regional commanders to quickly assess the command's ability to perform their mission.”

For more information read NAVADMIN 275/11 and contact the NPC customer service center at 1-866-U-ASK-NPC or visit the NPC website at


NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000 
Comments? Suggestions? Call 866-U-ASK-NPC or Email the Webmaster | Updated:1/19/2012 1:58 PM 

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