Skip navigation links
Career Info
Support & Services
Reference Library
Skip navigation links
News - 2011
Tools for Sailors to Maintain Their Personnel Records Online 

From Navy Personnel Command Public Affairs

MILLINGTON, Tenn. (NNS) -- The Navy is planning to phase out enlisted field service records, and Sailors, who are ultimately responsible for maintaining their service records, need to access their records online.

Tools currently available, such as the self-service Electronic Service Record (ESR) and Web-Enabled Record Review (WERR), help Sailors review their records to determine if anything is missing or out-of-date.

ESR and WERR are two separate tools with differing functions. Some of the differences are illustrated below in order to clarify confusion between the two.

ESR is an online version of the service record and replaces the paper service record used in the past. Sailors review and update their personal emergency contact information and other service record items through their ESR self-service account. Service members with a Common Access Card access their accounts through the Navy Standard Integrated Personnel System (NSIPS) Web site at Sailors afloat access their ESR self-service account through the ship's NSIPS server.

ESR was implemented in 2006 via NAVADMIN 292/06. The more recent NAVADMIN 043/09 directs all Navy commands to use NSIPS/ESR as the single data entry point at the field level for all Sailors. "This means that clerks and supervisors working in the personnel office, as well as individual Sailors accessing their ESR, have this one place to enter personnel transactions, including those personnel transactions that affect pay," said Art Tate, NSIPS/ESR/CIMS implementation manager. "Sailors should review their ESR data and pages and then work with their personnel support office to ensure their data accurately reflects their personal and professional achievements."

It's helpful to remember that ESR is used to track a service member's status while serving. But once retired or separated from service that Sailor's ESR is turned off. ESR is simply an electronic version of the service record, not a permanent account like the Official Military Personnel File (OMPF), which Sailors view when using WERR.

Sailors use WERR online to review documents in their OMPF, commonly known as the "microfiche." WERR, available through the BUPERS Online Web site,, displays individual scanned service record pages. Service members use WERR to view, download and print Page 13s, performance evaluations and other service record items.

Sailors should review their WERR to determine if any items are missing from their records. This is especially important, because the information in WERR is what selection boards review when considering candidates for advancement and special programs.

"Sailors should do a periodic validation of their records. Missing 'evals,' training documentation, etcetera, can cause a lot of problems—such as missing a promotion," said Chief Personnel Specialist (AW) Catherine Diaz, customer support leading chief petty officer at Navy Operational Support Center Fort Worth. "This doesn't have to happen."

When the paper records close out, scanned copies will be submitted for documentation in the OMPF and the original paper record will be given to the Sailor for historical retention. The Sailor should then ensure the self-service ESR account established, with the ESR data verified.

If service members find any discrepancies in either system, Diaz advises members to seek assistance with their servicing personnel office for correction.

To learn more about the differences between ESR and WERR and other tools used to validate personnel records information, see the Sailor Career Toolbox posted on the Navy Personnel Command Web site.

For more news from Navy Personnel Command, visit

For more news from Navy Personnel Command, visit


NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000 
Comments? Suggestions? Call 866-U-ASK-NPC or Email the Webmaster | Updated:1/19/2012 2:04 PM 

FOIA | US Navy | No Fear Act | | Privacy Policy  |  Accessibility / Section 508 | Site Map