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News - 2011
Millington Clears Storm Damage, Works on Restoring Services to the Fleet 

By Pamela Warnken, Navy Personnel Command Communications Office

MILLINGTON, Tenn (NNS) -- In the wake of a 14-inch rainstorm that flooded all tenant commands at Naval Support Activity (NSA) Mid-South, the base is cleaning first-floor offices and slowly restoring essential services for Sailors.

When the flash flood hit over the weekend, base decision makers shut down key personnel systems to limit long-term damage and save personnel data. Now, responders say the goal is to clear the mud, clean the buildings up, restore information technology systems and get people back to work providing personnel services to the Fleet.

Personnel services will remain limited to emergency actions primarily because Navy Marine Corps Intranet (NMCI) is unavailable on base for at least another week according to Steve Hubbard, the Chief Information Officer at Navy Personnel Command (NPC).

Also down is PERSNET, which hosts BUPERS Online (BOL), the Physical Readiness Information Management System, and Web-Enabled Record Review which allows Sailors to visit BOL to view their official military personnel file seen by selection boards. The NPC website is also offline, but in the interim, is posting updated information.

Selection board services and Electronic Military Personnel Records System (EMPRS) are also down, meaning statutory and screening boards are being delayed. Future selection board schedules will be updated via NAVADMIN when they become available.

Regular monthly promotions and advancements are not impacted and will occur as normal.

For those transitioning to the Reserve force, NPC's Career Transition Office (CTO) is evaluating whether remote or manual transactions are possible. More information will be available on this next week. Reserve retirements are set through June 1, however NPC indicates receipt of printed certificates may be delayed. Additionally, the Navy Reserve Limited Duty Officer and Chief Warrant Officer selection results are delayed for about two weeks.

Programs coming online include the Enlisted Service Record and other applications on the Navy Standard Integrated Personnel System (NSIPS), Career Management System/Interactive Detailing (CMS/ID), Perform to Serve (PTS) and FLEETRIDE. The latter three are taking applications but officials estimate up to several weeks before the systems can be fully restored.

"Sailors can conduct reenlistment activities and detailing actions as they normally would using these systems," said Ann Stewart, NPC deputy commander.

In addition, detailers are beginning to gain access to phones and should be returning to normal operations next week. The releasing of orders has resumed via the Navy Messaging System. However, officials caution that Sailors should not execute a Navy-related move without orders in hand.

Career Information Management Systems (CIMS) including Career Development Boards, Officer Promotion Administration System and regular pay and personnel transactions are available for use.

The NPC Customer Service Center is relocating to an unaffected portion of the base and is available to address emergent calls. Call 1-866-U-ASK-NPC (1-866-827-5672).

"It's been challenging but we are using all communication means available including social networking such as the Navy Detailers Facebook page, in concert with to keep the fleet updated," Stewart said.

"This was the 100-year flood for this area. Now that the base has been stabilized, our singular goal is to meet the personnel needs of Sailors and commands in the fleet," said Stewart.

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NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000 
Comments? Suggestions? Call 866-U-ASK-NPC or Email the Webmaster | Updated:1/4/2012 3:52 PM 

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