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News - 2011
Flood Impacts NPC's Connectivity 

From Defense Media Activity Public Affairs

MILLINGTON, Tenn. (NNS) -- Although infrastructure supporting the Navy's focal point for administrative processes was severely impacted by the May 1 storm and subsequent flood, which damaged Naval Support Activity Mid-Atlantic and Millington, Tenn., Sailors will still have access to some of the services the command provides, said Navy Personnel Command's (NPC) senior enlisted leader May 6.

Yeoman Master Chief (SW/AW) Michael Harris, who ensures career management of Sailors in paygrades E-1 to O-6 is fair and consistent with written instruction, said the recent storm which suspended Navy and Marine Corps Internet based Web sites – including the NPC homepage – is only temporarily disabled.

"The detailing process is going to remain intact; it should be transparent to the Sailors in the fleet," said Harris. "We want them to know that orders are going out through the message system – we do have the capability to get emergent orders out to Sailors transferring in the next week or so."

The flooding was brought on by torrential rains and thunderstorms that swept through the area and caused creeks that run adjacent to the base to swell beyond protective levees. In addition to the base, the surrounding Millington community, as well as parts of Tipton County to the north of the base, encountered similar flooding.

The May 1 storm and flooding severely damaged buildings and the hardware requirements upon which NPC was reliant, significantly impacting the command's capability to administer much of the administrative functions – including permanent change of station orders – for nearly one week.

While some capabilities such as the Bureau of Personnel Online and the Physical Information Management System Web site are currently unavailable, alternative methods of using other BUPERS Online functions – such as viewing and applying for available orders – are still functional, said Harris.

"Sailors still have CMS [Career Management System] capability," said Harris.

Sailors can continue to conduct reenlistment and detailing activities as normal using Career Management System/Interactive Detailing although detailers have no access to this system. Perform to Serve, Fleet Rating Identification Engine, Enlisted Assignment Information System and Officer Assignment Information System are unaffected by the flooding. 

Harris also said that some detailers are currently accessible through personal accounts created to continue providing service to Sailors, but cautioned these emails travel via unsecured networks.

"Every detailer says to be careful of sending personal information over the internet," said Harris. "We don't want Sailors sending their social security number (SSN) through an unsecured line. We would prefer them not to send their SSN."

Harris added that while the buildings and some of the hardware suffered significant damage from flooding which in some areas was as high as four feet, privacy issues for Sailors are not a concern.

"The databases here have all been protected, everything is still secure," said Harris. "We will continue to protect the Sailors personal information."

Sailors expecting to transfer in the next few weeks and having questions regarding their orders are encouraged to call 1-866-U-ASK-NPC (1-866-8-275-672) for more information.

For updates, follow NPC on Facebook at NPCNAVYDETAILERS and on Twitter at

For more news from Chief of Naval Personnel, visit


NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000 
Comments? Suggestions? Call 866-U-ASK-NPC or Email the Webmaster | Updated:1/4/2012 3:52 PM 

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