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News - 2011
Focus on Sailors Formula for Success at NPC 

By Chief Mass Communication Specialist (SW) Maria Yager, Navy Personnel Command Public Affairs

MILLINGTON, Tenn. (NNS) -- The commander of Navy Personnel Command (NPC) and deputy chief of Naval Personnel (CNP) turned over command in a ceremony March 6.

Rear Adm. Donald P. Quinn relieved Rear Adm. Sonny Masso.

During his remarks, Masso discussed his three guiding principles: love the Sailors, lean toward yes, and do the right thing.

"The first of these guiding principles is to love our Sailors. With this in mind, we treat every Sailor as a valued asset, with dignity and respect. We have provided and will continue to provide world-class HR (human resource) services and show them every day that the Navy is a great organization to be a part of. Saying 'love our Sailors' is unexpected, emotional, and it is a message that Sailors truly understand," said Masso.

"Our second guiding principle is that we lean toward yes. Our default setting has been adjusted and set to 'yes'. By making this change, we have constantly challenged assumptions and the status quo in pursuit of excellence. A positive culture has been created here at NPC where the easy answer is not always the right answer, and we are willing to point that out," continued Masso.

"The third and final principle is that we do the right thing. By upholding the highest standards of honesty, transparency, fairness and responsibility we have increased the efficiency and effectiveness of this organization. We have carefully balanced our responsibility to be good stewards of the government, while always considering how best to serve the Navy, our Sailors, and their families," added Masso.

Masso leaves NPC after nearly two years of command. Under his authority, NPC introduced global war on terror support assignments (GSA) to provide Sailors predictability and promote volunteerism. GSA folds the GWOT manning requirements into the normal permanent change of station (PCS) distribution process so the Navy can avoid pulling a Sailor in the middle of a tour.

"Under the GWOT support assignment (GSA) detailing process, Sailors volunteer for a GWOT assignment while in their detailing window, significantly improving notification timelines for Sailors and their families. As a direct result of Sonny's oversight, unscheduled, short notice deployments have been reduced by an impressive seventy-five percent. Now Sailors receive an average of one hundred and sixteen days advance notification prior to deployment - a two hundred and thirty-six percent improvement compared to average notification provided before implementation," said guest speaker Chief of Naval Personnel, Vice Adm. Mark E. Ferguson.

Incoming CNPC, Quinn, is a native of East Rochester, N.Y. and attended the U.S. Naval Academy, graduating in 1979 with a bachelor's degree in oeanography.

"If you remember nothing else from my remarks today, remember these two words, 'alignment' and transparency'. Those are the two themes we will focus on as we deal with the very real challenges we face today in the distribution of the most skilled and motivated Sailors our Navy has ever seen," said Quinn.

"Alignment ensures that our efforts are applied to the problem and not to each other. It also empowers our subordinates to act on their own in support of our efforts without permission. Transparency makes it clear to our constituents and their families what we're doing and why. It helps build trust between us and the Sailors we serve," said Quinn.

Quinn's last assignment was as Commander Strike Force Training Atlantic. He previously served at NPC as the director of the aviation officer distribution division.

NPC, based at Naval Support Activity Mid-South in Millington, employs about 2,000 people and helps manage and execute human resources for the Navy's more than 400,000 active and Reserve component Sailors.

For more news from Navy Personnel Command, visit


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