WELCOME

The NPC Customer Service Center is a leading edge contact center providing support to Sailors and their families around the world. 

We assist in locating Navy members, receive and track all selection board packages, provide record information, and answer questions via email, Facebook or phone.

Search the self-support Knowledge Base for general information.  If there is a topic or issue that you would like to see in our Knowledge Base, please email us at CSCMailbox@navy.mil.

Are you submitting a selection board package?  If so, REGULAR MAIL is the preferred method to ensure resolution quality of the documents being submitted.  If deployed or stationed OCONUS, email selection board packages to CSCSELECTIONBOARD@navy.mil.  For efficient processing and internal tracking purposes, we ask that you place "Board Package: Board No.  XXXX" (XXXX represents the actual board number) in the subject line of your email.

CONTACT US

Monday - Friday (excluding federal holidays) 7 a.m. - 7 p.m. CST

                  1-866-U-ASK-NPC (1-866-827-5672)

                                       DSN: 882-5672

                       TDD for Hearing Impaired: 1-866-297-1971

     Fax Selection Board Packages: (901) 874-2043 or (901) 874-2044