When you order your OMPF, the images are copied to a computer disk (CD) from EMPRS. This is an exact copy of your OMPF.
MAC Users: The CDROM Application will not work on a MAC computer.
An application is installed on the CD for viewing the images. This application is designed for Internet Explorer 5.5 browser and monitor display setting of 16-bit color at 1024 x 768 pixels.
Do not use Windows Explorer, Netscape or AOL, these browsers will not run the application and only show the system files that have no importance when relating document discrepancies to NPC personnel.
In order to view the documents you must also have Adobe Reader, version 8.0 or greater. Some newer versions of Adobe may not display all features. There are two Adobe versions on every CD sent out. Once you have entered your password correctly and you receive an error, the most likely cause is you have an older version of Adobe Reader. You can install a compatible version of Adobe Reader from the main menu of the CDROM (the “Welcome” page).
Once you receive the CD, place the CD in your CD-ROM drive. If the program does not run automatically, go to Start on your computer and select Run. Enter your drive letter, colon, backslash and the filename “welcome.html” (example: D:\welcome.html) and select OK.
Once the program opens up to the home page you will see your name. Click on your name. After you select your “Name”, a password requirement will popup. Listed below are the elements for the requested password. After you enter your password the “Attachment Index Listing” will popup. To see the document Identifiers you must be in “List View”.
The CD that you receive is password protected. The password is a combination of your initials, birth date, a dollar sign, and the last two digits of your SSN.
The password is case-sensitive, First Letter is Uppercase and Last Letter is Lowercase letters.
Example: John Doe, born 15 January 1975 with an SSN ending in 07 would have the following password:
Passwords are mailed only to third party requestors (non-BOL), because they will most likely not know the member's personal information.
To view the application properly and to see the Document Identifiers you will need Adobe Reader, version 8 or higher installed on your computer. The Adobe Reader link on the home page (bottom) will install the Adobe application.
The Attachment Index Listing (Document Summary Page) contains information (identifiers) about the documents that are stored on the CD:
- Document Name and Form Number (i.e. DD 4)
- Title of the Document (i.e. Enl Reenl Doc)
- Digital Document Number (DigDoc) (Document ID Number)
- Field Code (Document FC)
- Created (Date of the Document)
- Pages (Number of Pages for the Document) (the page number is the PDF page number not the document itself)
When corresponding with NPC about a document on the CD, the primary identifiers are the Document Name, Form Number, Digital Document Number, Field Code and Page numbers.
Please see the Frequently Asked Questions (FAQ).