The Records Support Division (PERS-31) provides Navy service record and mainframe automated record support services. Services are provided to active duty, discharged, retired Navy service members and their families, personnel offices, other Department of Defense, state, federal and local agencies, and members of the general public.
The Records Support Division consists of the following Branches:
- Records Analysis Branch, PERS-312
- Records Management Policy Branch, PERS-313
NAVY PERSONNEL COMMAND
[enter the appropriate PERS Code, (i.e. PERS 31)]
5720 INTEGRITY DRIVE
MILLINGTON TN 38055-3120
For Support Services (PERS-312)
Phone: (866) 827-5672 DSN: 882-5672
You can submit an encrypt email to PERS-312's Organizational Mailbox, when submitting, please ensure any PII information is listed in the body of the email and not the subject line (the information in the Subject is not protected).
Any part of the SSN is now considered PII (example: last four digits of the SSN is PII and must be protected).
Email (text version): MILL_PERS-312REQ@NAVY.MIL
For Service Records (PERS-313)
Go to Military Personnel Records “Contact Us"