The Records Support Division (PERS-31) provides Navy service record and mainframe automated record support services. Services are provided to active duty, discharged, retired Navy service members and their families, personnel offices, other Department of Defense, state, federal and local agencies, and members of the general public.
The Records Support Division consists of the following Branches:
- Records Analysis Branch, PERS-312
- Records Management Policy Branch, PERS-313
NAVY PERSONNEL COMMAND
[enter the appropriate PERS Code, (i.e. PERS 31)]
5720 INTEGRITY DRIVE
MILLINGTON TN 38055-3120
For Support Services (PERS-312)
Phone: (866) 827-5672 DSN: 882-5672
You can submit an email to PERS-312's Organizational Mailbox, when submitting, do not include Personally Identifiable Information (PII) in your email. Do not encrypt your email; this functional mailbox cannot receive encrypted emails.
Email (text version): MILL_PERS-312REQ@NAVY.MIL
For Service Records (PERS-313)
Go to Military Personnel Records “Contact Us"