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Family Support Information

Welcome aboard! For personnel checking in as staff members, please make sure that you check in with the N9 Department. For all IA personnel (IAMM, MOBRES, GSA, OSA, HSAP), your Parent Command remains responsible for your family’s support while you are deployed. This includes ECRC staff personnel who check in on IA orders. Please make sure that you contact your Parent Command’s IA Coordinator once you arrive at your NMPS site.

ECRC’s Family Readiness Department provides information, resources, and referrals for a wide range of services offered by Navy and other governmental and non-governmental organizations.

Regardless of whether you are a member of the staff or an IA Sailor, please make sure that you provide your family with the ECRC N9 contact information, to include the hotline phone number. Also ensure that you update you and your family’s contact information in the Navy Family Accountability and Assessment System (NFAAS) as soon as you check in to either NMPS or ECRC HQ.







The constant source for IA information


For assistance

24 Hour Toll Free IA Family Hotline - 1-877-364-4302

RED CROSS - 1-877-272-7337