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CPC Resources


Command Pay/Personnel Administrative Support System (PASS) Coordinator (CPC)

Welcome to a community created specifically for the CPC. Send feedback and recommendations for improvement to this website and its contents to and

The CPC serves as the critical link between an individual Sailor, his or her command, and the supporting Personnel Support organization.

It is the CPC's responsibility to ensure all documents and information required to provide command Pay/Personnel and Transportation support are relayed to the appropriate supporting organization via the current authorized electronic transaction system and in accordance with applicable policies governing accuracy and timeliness standards.

UPDATE 28 MAR 2016 -- new NISPS CPC User role!

NSIPS 1.4.5 (released MAR 2016) established the Command PASS Coordinator (CPC) role in NSIPS. This is the first of three phased releases - the first is for the Active Duty Component with "Inquire" (view only) and, in some instances, "Inquire" (view) and "Print" of certain Electronic Service Record (ESR) functions. Find two new "User Aids" on the right:

     1.  NSIPS CPC User Role #1 walks you through the steps required to request the CPC role within the NSIPS environment, once NSIPS access has been granted through your PSD NSIPS Access Manager (NAM). 

     2.  NSIPS CPC User Role #2 provides information for how to get to the NSIPS ESR page once you have been granted access.

What's New for You? -- You will find a consolidated list of NSIPS news products by clicking HERE.

NAVADMIN 043/15, Guidance for Using Pay and Personnel Standard Operating Procedures - Effective immediately, all Navy commands [includes Sailor, CPC, CCC, PSD, CSD, etc.], are directed to use the SOPs when performing pay and personnel transactions.

CPC Duties and Responsibilities

Obtain and maintain access to systems/software (i.e., OMPF, ESR, TOPS, etc.) necessary to complete CPC duties. The CPC Toolbox  information sheet -- updated 1 FEB 2016 and located in the box on the right -- provides steps required to request and obtain systems access.

Carefully review personnel documents and information routed between the PSD/CSD or NOSC and supported Sailors to ensure all forms are properly completed, all required documentation and attachments are provided, and all information appears to be sufficient to resolve the transaction in a timely manner.

Attend all scheduled CPC Training provided by the PSD/CSD or NOSC. If unable to attend, arrange to receive information provided via alternate means.

In every action, always protect the Personally Identifiable Information (PII) of command personnel. If at any time PII is compromised, report the spillage as soon as it is discovered.

Use the left navigation bar to locate information and resources supporting specific CPC tasks. Use Standard Operating Procedures (SOPs) to perform tasks.

Getting started - Download the CPC Career Toolbox information sheet (click hyperlink on the right) and use it to establish system accounts. Once system access has been requested and approved, use the following online tools to perform assigned tasks

CPC Toolbox - CAC and CAC-enabled computer required.

Additional online tools

Although the CPC is not expected to be an expert in all areas of pay and personnel administration, familiarity with directives and manuals will increase CPC awareness and effectiveness.


Supporting information on the NPC website 

Supporting information on Navy Knowledge Online (NKO) - log into NKO and then click hyperlink below

NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000
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Comments? Suggestions? Call NPC Customer Service: 866-U-ASK-NPC (DSN 882-5672) or Email the Webmaster
Last Modified: 4/14/2016 2:12 PM
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