Casualty Assistance Calls Program (CACP) requires that a uniformed Navy representative be designated to assist the Primary Next-of-Kin (PNOK) and the Secondary Next-of-Kin (SNOK) of Sailors who have suffered a casualty.
CAC/FHS Program Manager
Implementation of the CACP program is the responsibilty of the Casualty Assistance Calls/Funeral Honors (CAC/FH) Program Manager. Navy Casualty Assistance and Military Funeral Honors are provided at the local level by Regional offices located in various areas throughout the world.
A Casualty Assistance Calls Officer (CACO) is the official representative of the Secretary of the Navy who provides information, resources and assistance to the PNOK and SNOK in the event of a casualty. Their full time responsibility and mission is to assist families during a difficult time and ensure they receive the benefits and entitlements due. CACO duties are varied and are dependent upon the status of the Sailor at the time the casualty occurs (i.e. Death, Where-abouts Unknown (DUSTWUN), Missing, Ill, or Injured).
See MILPERSMAN Article 1770-160, Casualty Assistance Calls Program (CACP) for more information on the duties and responsibilities of the CACP.