The NPC Customer Service Center is a leading edge contact center providing support to Sailors and their families around the world.
- When e-mailing correspondence to CSCemail@navy.mil that contains PII, IT MUST BE ENCRYPTED as per DoD policy. Please call 1-866-U-ASK-NPC if you experience any problems using this account.
- Please take a moment to complete a quick Customer Satisfaction Survey. Let us know how we can better assist you!
- Take a look at our new Trending FAQ's to quickly get the answer to your questions!
DO YOU KNOW?
- Search the Knowledge Base by typing in a question in the search box to find answers and general information. If there is a topic or issue that you would like to see in our Knowledge Base, please e-mail us at CSCemail@navy.mil.
Monday - Friday (excluding federal holidays) 7 a.m. - 7 p.m. CST
TDD for Hearing Impaired: 1-866-297-1971
Department of the Navy's Chief Information Officer (DON CIO) message 081745Z NOV 12 provides updated guidance regarding the use of fax machines to transmit Personally Identifiable Information (PII). The policy message can be found "HERE".
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