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Navy Personnel Command > Organization > NPC > Customer Service

The Customer Service Center provides a dedicated staff of agents prepared to assist with a wide variety of issues important to our customers via telephone call, e-mail or chat; allows other NPC departments to focus more on key roles within the organization; enables NPC to gather and analyze customer data to provide more accurate, more timely and more responsive data to the Fleet.



07:00 - 18:30 (Central), Monday through Friday, except federal holidays.


Click left to search our knowledge base/verify receipt of your LTB. A CAC as well as a user ID/password are required for access.  For assistance with a password, please e-mail us at or contact us via Live Chat.



Please click on the ICE button to the left and leave us feedback on Live Chat, our knowledge base or any of our services.  We look forward to hearing from you.
NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000
This is an official U.S. Navy Website
Comments? Suggestions? Call NPC Customer Service: 866-U-ASK-NPC (DSN 882-5672), Live Chat or Email the Webmaster
Last Modified: 2/22/2017 1:25 PM
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