Skip Ribbon Commands
Skip to main content

Electronic Service Record (ESR)

Navy Personnel Command > Career Info > Records Management > Electronic Service Record (ESR)

Electronic Service Record 

​The Electronic Service Record (ESR) provides individual sailors, Personnel Support Detachments (PSD), Personnel Offices that are service record holders (PERSOFF), Navy Operational Support Centers (NOSC) and customer commands of PSD(s) with secure worldwide internet access to personnel, training and awards data. The ESR replaces the paper service record as the single field level data entry point for service record maintenance.

It is imperative that the ESR contains accurate and up-to-date information since its contents are reflected in data and documents considered by selection boards and other decision makers which affect the member’s career.
Navigating Within the ESR
NOTE:  For some of the below links, the guides are stored within NKO and will require the user to have an active NKO session open in their browser for files to open. 
Tip:  First, open NKO after you have logged in, come back to this page (Alt+Tab) and click the guide again.
The ESR Desk Guide is designed to assist command representatives that have been granted authority to enter, verify, or approve service record entries. This guide should be used in conjunction with ESR Quick Reference Guide.
The ESR Desk Guide also provides disposition instructions for printing document(s) "hard copy" that are to be forwarded to Navy Personnel Command (NPC) for filing to the OMPF record in accordance with the applicable MILPERSMAN articles and BUPERSINST 1070.27.
Note: Commands will use the Electronic Submission Application (eSubmission) to submit the required documents to PERS-313 for inclusion into the OMPF on the date of occurrence.
The ESR Training Guide for Sailors & Commands will assist the member and command representative with navigating to the various links, sections, and pages within the ESR. It provides an overview of the contents as it relates to the OMPF.
Establish "Self-Service" ESR Account
Every sailor, officer and enlisted (less Individual Ready Reserve (IRR)), should establish a "Self-Service" ESR Account. Having a Self-Service account is necessary for updating emergency contact information and other personal information. Additionally, the member can access PCS travel information and review their entire electronic service record (ESR) without leaving their desk.
See "Getting Started" box on this page for guides that gives you step by step instructions on how to setup your ESR account, such as "How Do I Get My ESR Self Service Account (ASHORE)".
To establish your account go to:
Additional assistance can be obtained by contacting the NSIPS Helpdesk at 1-877-589-5991 or email at NSIPSHELPDESK@NAVY.MIL.
Official Military Personnel File (OMPF) - My Record
Members with a CAC card and BOL access can also access and view their own OMPF record real-time through the BOL Application Menu.  The documents they see in OMPF - My Record are the very documents used to create the CD they would receive if they ordered their OMPF on CDROM.
NAVY PERSONNEL COMMAND: 5720 Integrity Drive, Millington TN 38055-0000
This is an official U.S. Navy Website
Comments? Suggestions? Call NPC Customer Service: 866-U-ASK-NPC (DSN 882-5672), Live Chat or Email the Webmaster
Last Modified: 8/26/2016 1:11 PM
FOIA | US Navy | U.S. Navy Recruiting | No Fear Act | | Privacy Policy | Accessibility / Section 508 | Site Map