When you order your OMPF, the images are copied to a computer disk (CD) from EMPRS. Images lose quality during the copying phase and therefore may be hard to read depending on the system you are using.
We (and the Selection Boards) use a software program designed to view the images in your OMPF record. This program has far more advanced capabilities than the application installed on the Disk. This program allows us to view the images as they actually are in your OMPF.
MAC Users: The CDROM Application will not work on a MAC computer.
An application is installed on the CD for viewing the images. This application is designed for Internet Explorer 5.5 browser and monitor display setting of 16-bit color at 1024 x 768 pixels.
Do not use Windows Explorer, Netscape or AOL, these browsers will not run the application and only show the system files that have no importance when relating document discrepancies to NPC personnel.
In order to view the documents you must also have Adobe Reader, version 8.0 or greater. Once you have entered your password correctly and you receive errors, which is mostly caused by an older version of the Adobe Reader. You can install the Adobe Reader from the main menu of the CDROM (the “Welcome” page).
Once you receive the CD, place the CD in your CD-ROM drive. If the program does not run automatically, go to Start on your computer and select Run. Enter your drive letter, colon,
backslash and the filename “welcome.html” (example: D:\welcome.html) and select OK.
Once the program opens up to the home page, you will see your name. After you select your “Name” a password menu will popup for your password, see “Passwords” below. After you enter your password the “Attachment Index Listing” will popup. To see the document Identifiers you must be in “List View”.
The CD that you receive is password protected. The password is a combination of your initials, birth date, a dollar sign, and the last two digits of your SSN.
The password is case-sensitive, First Letter is Uppercase and Last Letter is Lowercase letters.
Example: John Doe, born 15 January 1975 with an SSN ending in 07 would have the following password:
Passwords are mailed only to third party requestors (non-BOL), because they will most likely not known the members personal information.
To view the application properly and to see the Document Identifiers you will need Adobe Reader, version 8 or higher installed on your computer. The Adobe Reader link on the home page (bottom) will install the Adobe application.
The Attachment Index Listing (Document Summary Page) contains information (identifiers) about the documents that are stored on the CD:
- Document Name and Form Number (i.e. DD 4)
- Title of the Document (i.e. Enl Reenl Doc)
- Digital Document Number (DigDoc) (Document ID Number)
- Field Code (Document FC)
- Created (Date of the Document)
- Pages (Number of Pages for the Document) (the page number is the PDF page number not the document itself)
When corresponding with NPC about a document on the CD, the primary identifiers are the Document Name, Form Number, Digital Document Number, Field Code and Page numbers.
Please see the Frequently Asked Questions (FAQ).