IG Hotline Process - STEP 2 - Review Frequently Asked Questions (FAQs)
Review Frequently Asked Questions (FAQs) so that you will know what to expect when you file a hotline complaint
Who may use the Hotline? Anyone can file a hotline complaint.
Can I remain anonymous or request confedentiality? You may remain anonymous; however, we will not be able to contact you for more information. You may request conidentiality. The IG will make every effort to prevent disclosure of your identity; however, confidentiality is not guaranteed.
Is there a time limit to file a complaint? Generally, you should submit your complaint within 90 days of the date the alleged wrongdoing occurred. However, we will consider complaints over 90 days old if you can demonstrate that you were unable to meet the time requirement due to extraordinary circumstances or unforeseen delays.
What issues should you report to the Hotline? You should report minor violations to your chain of command. You should report any issue listed in the List of Matters Appropriate to the IG to your local IG or CNAP IG point of contact.
What can I expect after filing an IG complaint? Here are some points regarding what to expect after you file an IG Hotline complaint:
What is reprisal? Reprisal is the act of taking or threatening to take an unfavorable personnel action or withholding or threatening to withhold a favorable personnel action, or any other act of retaliation, against a military member for making or preparing a protected communication. Reprisal can be overt or subtle and can include, but is not limited to:
Unless you are contacted directly by one of our investigators, there will be no communication from our office, outside of correspondence which may advise you that your matter has been referred to the cognizant Department of Defense entity for appropriate action, where and if applicable.
Federal regulations prohibit the disclosure of information contained in investigative and law enforcement records, even to the individual submitting the allegation(s).
Our office will NOT provide anyone, to include the source of the complaint, with the status of action(s) taken on any allegation. This includes details pertaining to the processing of your complaint. The information you provide will be handled according to our internal policies and guidelines, and appropriate action will be taken, as determined.
Once a file is closed, results may be requested under the Freedom of Information Act (FOIA). For information regarding how to submit a FOIA request, click here.
- Reduction in fitness/evaluation marks without justification
- Increased duty assignments, watch standing, or workload
- Failure to recommend an individual for advancement, an award, recognition, or special programs
- Unjustified disciplinary action against the individual
What is a Protected Communication (PC)? Protected communication is a lawful communication to a member of Congress, an Inspector General, any member of a DOD audit, inspection, investigation or law enforcement organization, or to any other person or organization (including any person or organization in the chain of command) designated pursuant to regulations or other established administrative procedures to receive such communications.
Communication by which a member of the Armed Forces makes a complaint or discloses information that the member reasonably believes evidences a violation of law or regulation (including those covering unlawful discrimination and sexual harassment), mismanagement, a gross waste of funds, an abuse of authority, or a substantial and specific danger to public health or safety.
Applicable content requirements for the communication/disclosure, and authorized recipients, are prescribed by statute.
For more detailed information regarding reprisals and protected communication, please refer to:
Inspectors General reserve the right to decline to investigate any matter brought to our attention. Generally, the Inspector General refers complaints to the local IG for review and resolution.